How to Cancel GoDaddy Subscription

You need a website to grow your business. GoDaddy provides tools that help you build a website and market it online. Unlike WordPress, a GoDaddy subscription includes its Website Builder and Web Hosting service.

However, GoDaddy is expensive compared to other web hosting companies. For starters, you have to pay an upfront fee of $215.64.

In this guide, we compare GoDaddy to four other web hosting companies that are 50% to 80% cheaper and offer the same benefits but include a business email with the subscription.

Go ahead and learn how to cancel your GoDaddy subscription. You’ll find an alternative web host company that fits your needs and budget.

How to Cancel Your GoDaddy Subscription

To cancel a subscription to a GoDaddy product, you must turn off the auto-renew function. 

You can do this online by logging into your Account and then following these steps:

1. Click “Account Settings”
2. Select “Renewals & Billing”
3. Click on the “Subscription” you want to cancel
4. Click “Cancel Renewal”

If you purchased your GoDaddy subscriptions from iTunes & App Store or the Google Play Store, you can only cancel the product subscriptions by logging into the app.

💡 Pro Tip: You can cancel your GoDaddy product subscriptions anytime. However, to avoid getting charged another month’s fee, cancel your subscriptions before they automatically renew.

How to Cancel Your GoDaddy Subscription Online

Follow the steps below to cancel your subscription to various GoDaddy products online.

1. Log into your GoDaddy Account.
2. Click “Account Settings.”
3. Select “Renewals & Billing.”
4. Click “Subscriptions” on the “Manage Your Billing” page.
5. Click on the subscriptions you want to cancel.
6. Click “Cancel Renewal.”
7. Click “Delete My Product” on the pop-up box that will appear.
8. Check the box marked “To complete my request, I acknowledge that I must open the email and select ‘Yes I want to delete.’”
9. Click “Send Email.”
10. Click “Yes I Want to Delete!” in the “Are You Sure?” email.
11. Select “Delete Product” in your Account.

💡 Note:  You can continue to access your GoDaddy product until the subscription expires.

How to Cancel Your GoDaddy Subscription on an iPhone

Follow the steps below to cancel your subscription to a GoDaddy product using an iPhone.

1. Open the Settings app.
2. Tap your Apple ID.
3. Tap “Subscriptions.”
4. Go to the subscription you want to cancel.
5. Tap “Cancel Subscription.”

How to Cancel Your GoDaddy Subscription on Android

Follow the steps below to cancel your subscription to a GoDaddy product using an Android.

1. Open the Google Store Play app.
2. Tap your Profile.
3. Tap “Payments and Subscriptions.”
4. Tap “Subscriptions.”
5. Go to the subscription you want to cancel.
6. Tap “Cancel Subscription.”
7. Follow the prompts to confirm the cancelation of your subscription.

How to Cancel Your GoDaddy Subscription on the App

Follow the steps below to cancel your subscription to a GoDaddy product on the app.

1. Open the GoDaddy app.
2. Sign into your Account.
3. Click “Settings.”
4. Click “My Subscription” on the “Manage” page.
5. Go to the subscription you want to cancel.
6. Scroll down and click “Cancel Subscription.”

How to Close Your GoDaddy Account

Follow the steps below to close your GoDaddy Account.

1. Sign into your GoDaddy Contact Preferences Account.
2. Go to the “Privacy” section.
3. Click “Account.”
4. Click “I understand this action cannot be undone.”
5. Click “Close Account.”

💡 Note: You can only close your GoDaddy account 24 hours after canceling your subscriptions and deleting all products.

How to Cancel Your GoDaddy Domain Registration

Follow the steps below to cancel your GoDaddy domain registration.

1. Sign into your GoDaddy Domain Portfolio Account.
2. Click the domains that you want to cancel. To cancel all domains, click “Domain Name,” then click “Select All.”
3. Click “Delete Domains.”
4. Click “Yes, I consent to delete the selected domains.”
5. Click “Continue.”

💡 Note: A “Success” pop-up window will appear to confirm the domains have been canceled.

How to Cancel Your GoDaddy Domain Backorder and Monitoring

Follow the steps below to cancel a domain that you backordered and monitored.

1. Sign into your GoDaddy Domain Portfolio Account.
2. Click “My Products.”
3. Click “Domain Products.”
4. Go to “Domain Backorder.”
5. Click “Manage.”
6. Check the box next to the domain you want to cancel.
7. Click “Remove Selected.”
8. Check the box next to “Remove backorders and monitoring.”
9. Click “OK.”
10. Click “OK” after reviewing the confirmation message.

💡 Note: After the backorder is deleted, you have one credit remaining for another backorder domain.

How to Downgrade Your GoDaddy Domain Protection Plan

Follow the steps below to downgrade your GoDaddy Domain Protection Plan to Full Domain Protection or Domain Privacy.

1. Sign into your GoDaddy Domain Portfolio Account.
2. Click on the domains that you want to downgrade. To downgrade all domains, click “Domain Name,” then click “Select All.”
3. Click “Protection Plans.”
4. Click “Downgrade Protection Plans.”
5. Click on the Protection Plan that fits your needs.
6. Click “Confirm Downgrade.”
7. Click “Continue & Verify.”
8. Enter the Unique Code sent by GoDaddy.
9. Click “Verify.”

💡 Note: A “Success” pop-up window will appear to confirm the domains have been downgraded.

How to Cancel Your GoDaddy Domain Transfer

Sign into your GoDaddy Transfers Account. Select the correct Transfers button.

There are two types of transfer buttons:

• Transfers In: Domains are being transferred to your GoDaddy Account.
• Transfer Out: Domains are being transferred from your GoDaddy Account.

Click the correct Transfers button. You’ll see tabs grouped into categories. Click on an available tab to see the domains in each category.

Go to the domain transfers you want to cancel and check the box beside it. To cancel all the domain transfers, click “Domain Name,” then click “Select All.” Click “Cancel Transfer” and complete the process by clicking “Cancel Transfer” again.

How to Cancel Your Pending SSL Certificate Request

Follow the steps below to cancel your pending SSL Certificate request.

1. Sign into your GoDaddy Products Account.
2. Go to “SSL Certificates.”
3. Click “Manage All.”
4. Go to the certificate that’s pending.
5. Go to “Certificate Details.”
6. Click “Cancel.”
7. A banner that reads “Certificate request cancelation pending” will appear.

💡 Note: You can request a new SSL Certificate once your pending certificate has been canceled.

What is GoDaddy’s Refund Policy?

GoDaddy only accepts refund requests if they are filed within the refund period. The refund period varies depending on the product; not all products can be refunded.

The standard refund terms are as follows:

• Monthly Plans: Within 48 hours of purchase
• Annual Plans: Within 30 days of purchase

Click this link to find out your product’s refund policy. If your product isn’t on the list, review its terms of use.

Once you close your GoDaddy account, you’re no longer eligible for a refund. If you purchased a security product with a remediation service, you’re no longer eligible for a refund once a clean-up request has been submitted.

Contact customer service to request a refund.

💡 Note: If you qualify for a refund, GoDaddy won’t process your request until you delete the product or cancel the subscription you want refunded.

What are Alternatives to GoDaddy?

GoDaddy is a popular domain registrar and web hosting service offering other services, such as website building and digital marketing.

You don’t need website design experience to create a website with GoDaddy’s Website Builder. The site Editor is navigable and easy to use, and there are over 175 free templates to choose from.

However, web hosting is expensive. GoDaddy requires a three-year upfront fee, which, at $5.99 monthly, will cost $215.64. Also, unlike other web hosting companies, GoDaddy doesn’t provide you with a business email.

If you’re concerned about the price, there are other web hosting companies to consider.

Below is a table that compares GoDaddy with four other web hosting companies: HostGator, DreamHost, BlueHost, and Ionos.

HostGator and DreamHost are 56% cheaper than GoDaddy, and Bluehost and Ionos are 80% cheaper than GoDaddy. They offer similar benefits as GoDaddy and provide a business email.

Cancel your GoDaddy subscription and switch to another web hosting provider that meets your needs and budget.

How to Manage Your GoDaddy Account

Your GoDaddy account has built-in features that allow you to manage your billing and payment processes.

How to Add a Payment Method to Your GoDaddy Account

Follow the steps below to add a payment method to your GoDaddy account.

• Sign into your GoDaddy Payment Methods Account.
• Select “Add Payment Method.”
• Go to “Billing Information.”
• Click “Edit.”
• Update your billing information.
• Click “Save.”
• Select the new payment method.
• Enter the required payment information.
• Click “Save.”

How to Change Your Subscription Payment Method

Follow the steps below to change the subscription payment method in your GoDaddy account.

• Sign into your GoDaddy Renewals & Billing Account.
• Click the box of the GoDaddy product for which you want to change the payment method.
• Click “Update Payment.”
• Select the updated payment method.
• Click “Update Payment Method.”
• Click “Save.”

How to Delete a Payment Method

Sign into your GoDaddy Payment Methods Account. Click the Three Dots icon next to the payment method you want to delete, then click “Delete.”

A new window will open and present the following options:

• If the payment method you want deleted is associated with an active product, you must add a new payment method before deleting it.
• If the payment method you want deleted is not associated with an active product, you can delete it immediately.

To replace the current payment method with a new one, click “Replace with (selected payment).” To delete the payment method immediately, click “Confirm Delete.”

Related Articles:

• How to Cancel Mailchimp Subscription Plan & Free Trial
• How to Cancel Google Storage Subscription
• How to Cancel McAfee Subscription & Get a Refund
• How to Cancel Your Shopify Subscription

Summary

Cancel your subscription to a GoDaddy product by logging into your Account and clicking “Account Settings.” Go to “Renewals & Billing” and click “Subscriptions” to see all the GoDaddy products you signed up for.

Select the subscriptions you want to cancel and click “Cancel Renewal.” A pop-up window will appear, and click “Delete My Product.”

Another pop-up window will appear. Check the box marked “To complete my request, I acknowledge that I must open the email and select ‘Yes, I want to delete.’”

GoDaddy will email you an “Are You Sure?” email after you click “Send Email.” Click “Yes I Want to Delete!” then “Delete Product” when you’re returned to your GoDaddy account.