McAfee antivirus software is one of the best in the market, but if its price is over your budget, you might want to know how to cancel your McAfee subscription. McAfee antivirus software has won several awards, including “Product of the Year” and “Gold Award for Malware Protection,” and received PC Mag’s Editor’s Choice Award 32 times.
Despite all of its accolades, McAfee isn’t for everyone. If you don’t use your computer for work or for online banking, you won’t need the bells and whistles. A simpler anti-virus program that provides scanning, dark web monitoring, and firewalls might do the job and fit the budget. Also, compared to other antivirus software in the market, McAfee is more expensive.
McAfee’s products have a 30-day money-back guarantee. If you qualify, find out how to cancel your McAfee subscription and get a refund.
McAfee Subscription Cancelation Process
To cancel your subscription, you must turn off the McAfee auto renewal option. You can do this by going to the McAfee website, logging into your account, and canceling the auto-renewal option in your subscription. Use your iPhone to cancel your McAfee subscription at the App Store and an Android phone if you purchased it from the Google Play Store.
How to Cancel McAfee Subscription Online
- Go to the McAfee website.
- Log into your account.
- Click “Subscriptions”.
- Click “Manage Subscriptions”.
- Click “Turn Off Auto-Renewal.”
- On the next screen, you’ll be asked, “Before you turn off auto-renewal, check out our special subscription offers.” Just click “Turn Off Auto-Renewal.”
Pro Tip: After you’ve turned off the auto-renewal feature, go to the Customer Service page to confirm if your subscription was canceled and to find out if you qualify for a refund. McAfee offers a 30-day money back guarantee that extends to 60 days after the first billing cycle.
Note: If you prefer to speak to a customer service representative, enter your location in the search box to get the McAfee customer service number. Alternatively, you can contact McAfee’s customer service group through its social media pages.
How to Cancel McAfee Subscription on iPhone
- Open “Settings” on your iPhone
- Tap your “Apple ID”.
- Tap “Subscriptions”.
- Under “Active Subscriptions”, tap “McAfee”.
- Tap “Cancel Subscription”.
Follow the steps below to find out if you qualify for a refund:
- Go to Apple’s report a problem website.
- Sign in using your Apple ID and password.
- Tap “I would like to…”
- Select “Request a refund.”
- You’ll be given a set of reasons why you want to request a refund. Choose one reason, then tap “Next”.
- Choose the McAfee product you bought, then tap “Submit.”
Note: Since you signed up for the subscription via the App Store and not McAfee, all questions and concerns can only be answered by Apple. Likewise, your request for a refund will be reviewed by Apple.
How to Cancel McAfee Subscription on Android
- Open the McAfee app.
- Tap the Gear icon at the bottom of the screen.
- Tap “My Account”.
- Tap “Manage my Account.”
- Log into your account.
- Tap “Auto-Renewal”.
- Tap “Update Settings”.
- Tap “End Membership”.
- You’ll be greeted with the words, “Before you go…” and tap “End Membership”
To find out if you qualify for a refund, contact Customer Service. Enter your location to get the contact information of the McAfee customer service group handling your region.
Note: Once you’ve completed these steps, you won’t be charged by McAfee for the use of its services. However, you’re still protected by McAfee until the term of your subscription expires.
How to Get a Refund After Canceling McAfee Subscription?
You can request for a refund after canceling your McAfee subscription by calling customer service. Before you make the call, have the following information ready: subscription reference number, email address, billing address, phone number, and the debit/credit number used to pay for the subscription.
- Go to the McAfee Support page.
- Click “Request a Refund”.
- You’ll be given the following options to contact customer support:
- The representative will check if you’re qualified for a refund. Have the following information ready: subscription reference number, email address, billing address, phone number, and the debit/credit number used to pay for the subscription.
If you qualify for the refund, customer service will process it right away. Once you receive the refund, the next step is to remove the software from your device. Follow the steps below on how to remove McAfee from a PC, iOS, and Android.
- PC:
- Click “Search”.
- Type “Programs and Features” or “Add and Remove Programs”.
- Click “Programs and Features” or “Add and Remove Programs”.
- Right-click “McAfee”
- Click “Uninstall” and follow the instructions.
- Reset your PC if required.
- iOS:
- Press and hold the McAfee Security app until the icon starts wiggling.
- Tap the minus sign that appears on the left side of the icon.
- Tap “Delete”.
- Tap “Home” or “Done”.
- Android:
- Open “Settings “
- Tap “Location & Security” or “Lock Screen and Security”.
- Tap “Device Administrators”.
- Remove “McAfee Security” or “McAfee Mobile Security”.
Subscription Management
If your subscription is active, McAfee will automatically update and upgrade the software whenever a new version is available. McAfee recommends that you keep the auto-renewal feature open. Auto-renewal ensures you have the latest version of McAfee anti-virus protecting your devices. If you decide to cancel your subscription, McAfee will send you a reminder one month before the auto-renewal feature is set to expire. To find out if your subscription has expired, log into your account and go to “My Account” to check its status.
Summary
Protecting your computer devices with McAfee will keep cyber-criminals from stealing your personal information. However, if you’ve found an alternative anti-virus software that fits your needs and budget, you’ll need to know how to cancel your McAfee subscription. Go to the McAfee website using your PC, laptop, or mobile phone, log into your account, and turn off the auto-renewal function. Then, contact customer support to confirm if your account has been canceled and if you can get a refund.
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Frequently Asked Questions (FAQs)
1. How do I cancel a McAfee Subscription Free Trial?
The free trial will be automatically canceled once the free trial period has expired. You’ll receive an email if you want to subscribe to McAfee. If you’re not interested, simply ignore the email.
2. How do I contact McAfee to cancel my subscription?
To contact McAfee, go to the Customer Support page and enter your location. McAfee will provide you with the contact information of the customer support team that handles your region.
3. How will I know if I qualify for a refund?
McAfee’s products come with a 30-day money-back guarantee. Contact customer support on the website or through McAfee’s social media pages to find out if you qualify for a refund.
