Are you weary of Shopify because of its costly subscription fees and lack of customization? This is a common complaint among users, who pay between $25 and $399 per month for the service alone – not to mention the cost of premium themes or must-have apps to achieve a modern aesthetic website.
It can be hard for business owners to justify these expenses when they add up so quickly. If you’re tired of being confined by these problems and want a cheaper e-commerce solution that offers more flexibility, then maybe it’s time for you to cancel your subscription. We’ll guide you through the steps on how to cancel Shopify subscription.
How to Cancel Shopify Store Subscription
- Log in to https://www.shopify.com/store-login
- Click Settings at the bottom left
- Click Plan
- Click Cancel Subscription or Cancel Trial from the Plan details section
- Click Continue when a prompt shows you about canceling your subscription
- Select Reason for Cancelation
How to Delete Shopify Store
You can delete your store after canceling your subscription, here’s the process:
- Click Settings from your home screen
- Click Plan
- Click Close Store
- Enter your Password
- Click Confirm
- Select a reason for closing your store
- Click Close Store
Note: Save all the information or files that you need to save because you will not be able to access your Shopify store once you deactivate or delete it.
How to Uninstall Shopify Apps
Some apps may charge you even if you already deactivated your store, here’s how you can uninstall apps:
- Go to Apps from your home screen
- Click the app that you want to uninstall
- Click Delete or Uninstall
- Repeat if you have other apps that you want to uninstall
Shopify Cancellation and Refund Policy
Here are the important things to know about Shopify’s Cancellation and Refund Policy:
- Cancellation of Subscription: You can cancel your subscription anytime on your Shopify account or contact their support team via chat.
- No Refunds: Shopify does not provide refunds for any fees already paid. If you cancel the mid-billing cycle, you can continue using your account until the end of your billing cycle but Shopify will not refund the remaining time.
- Settle Outstanding Fees: Any outstanding fees must be paid immediately upon termination. You’ll receive a final invoice via email.
- Domain Renewal: Domains purchased through Shopify will no longer auto-renew after cancellation.
Best Alternatives to Shopify
| Feature | WooCommerce | Magento (Adobe Commerce) | BigCommerce |
| Overview | Open-source e-commerce plugin for WordPress | Powerful open-source platform, ideal for large businesses | Comprehensive e-commerce platform known for scalability |
| Customization | High flexibility with themes and plugins, full access to code | Highly customizable with robust API and full control over code | Extensive built-in customization tools, flexible APIs |
| Cost | Free core plugin, hosting from $3.99/month, premium themes from $39, premium plugins from $25 | Free for open-source hosting from $14.99/month. Extensions start at $30 | Plans start from $29.00/month, with additional costs for themes and apps |
| Website | https://woocommerce.com/ | https://magento.com/ | https://www.bigcommerce.com/ |
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Summary
If you’re considering canceling your subscription, simply follow these steps that we’ve provided, and you’re good to go:
- Log in to https://www.shopify.com/store-login
- Click Settings at the bottom left
- Click Plan
- Click Cancel Subscription or Cancel Trial from the Plan details section.
- Click Continue when a prompt shows you about canceling your subscription
- Select Reason for Cancelation
Remember, Shopify has a no-refund policy for subscriptions already paid, but you can cancel anytime and still access your Shopify store until the end of your billing period. Contact their support team if you need more guidance in managing your account subscription.
