According to Reddit, people frequently face a lot of issues while trying to cancel their AAA membership. For example, they have to deal with being put on hold for too long when calling by phone, getting no response from customer service or being asked to submit a written form submission.
It is not uncommon for complaints to be made about automatic renewal without clear consent, which results in unexpected charges afterward. Refunds can become another problem after cancellation—some customers claimed they had been charged for a full year despite canceling shortly after the renewal date. If all these things make you angry as well, then maybe it’s time to cancel your AAA membership.
How to Cancel AAA Membership
Canceling your AAA membership online varies by region and the specific AAA club you belong to. Here’s the general process on how to cancel your AAA membership despite your location:
- Call their Member Services Hotline 1-866-968-7222
- Choose the option “member services” when you hear an automated voice.
- Choose “membership questions”
- Wait for it to connect you to a live representative
- Ask for cancelation of membership
- Provide your membership details
- Follow their instructions
- Ask if you can get a confirmation email about the cancelation request
Note: Turning OFF Auto Renewal online is not the best way to cancel your membership, you need to call their membership services and remove the credit or debit card on file to avoid recurring charges.
AAA Hotlines
To cancel your AAA membership, you can contact their customer service. Here are the general hotlines for AAA:
- AAA National Hotline: 1-800-222-1134
- AAA Member Services: 1-866-968-7222
Additionally, you can often find specific contact numbers on your regional AAA website, as AAA operates through regional clubs. Here are some examples of regional hotlines:
- AAA Northern California, Nevada & Utah: 1-800-922-8228
- AAA Southern California: 1-800-400-4222
- AAA Mid-Atlantic: 1-866-636-2377
- AAA Northeast: 1-800-222-8252
For the best results, have your membership details ready and be prepared for potential wait times.
Customer Feedback in Canceling AAA
Here’s a general overview of common issues people face when canceling their AAA memberships, along with the best ways to avoid them:
Common Issues
- Long Wait Times on the Phone: Many people complain of having to wait for too long when they call customer service.
- Unresponsive Customer Service: The difficulty lies in finding someone who can process the cancellation.
- Automatic Renewals: Charges and renewals happen unexpectedly and unclearly given consent to.
- Refund Issues: Customers find it hard to get refunds for memberships they have canceled, especially if done right after renewal.
- AI Voice Prompt Systems: What irritates people is that instead of direct keypad options, one has to deal with AI voice prompts.
Best Ways to Avoid Issues
- Call Early or During Off-Peak Hours: Morning hours and hours when fewest people are likely to be calling are best because they ensure shorter waiting times
- Prepare All Information: Have all membership details as well as relevant documents ready before making a call
- Request Removal of Automatic Renewal: You should ask them not to automatically renew your subscription when you talk to them on phone
- Email AAA: Write an email to [email protected] or letter confirming your cancellation request so that everything is documented. Here’s the sample letter that we’ve provided.
- Be Persistent and Patient: If you don’t succeed at first try again after some time being aware that this process may take a while.
How do I remove a member from AAA?
The best way to do this is by calling their Member Services Hotline 1-866-968-7222 because AAA has a different approach depending on your regional branch.
AAA Membership Refund Policy
If you’re considering canceling your AAA membership, here’s what you need to know about their refund policies:
Refunds Within the First 3 Months:
- If you decide that AAA isn’t right for you within the first three months of starting a new membership (including upgrades and additional Associate Members), you can cancel it and receive a refund for the unused portion of your membership fees.
Refunds After 3 Months:
- For renewed or new memberships after the first three months, any dues paid will not be refunded once they have been applied to your membership. However, your membership will continue to be active until it naturally expires.
- If there are any overpayments, they will either be applied to your next renewal or refunded upon request.
Non-Refundable Enrollment Fee:
- A $20 enrollment fee is required when joining AAA, and it cannot be refunded under any circumstances.
All of this information is available from the AAA Membership Policy Page, make sure to read and understand your membership policies. You may contact the appropriate AAA regional office or you can reach AAA at 1-866-968-7222 to initiate a refund request.
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Summary
Membership cancellation in AAA can be a hard process. Some members have to wait for long hours, find no one from the customer service department to respond to them, and face problems like auto-renewal or refund. To cancel your membership, you need to call the Member Services Hotline at 1-866-968-7222 and tell them your details of membership so that they may send you an email confirming the same.
You need to persist and be patient because sometimes it may take longer than expected, but eventually, everything will work out fine. You also need to remember that refunds are possible if you are eligible. That’s why it’s recommended that you cancel within three months after you become a member.
