How to Cancel LegalShield Membership

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how to cancel legalshield
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Paying $29.95 monthly for legal services that might otherwise cost $330 per hour is a smart idea. Signing up for a LegalShield monthly membership allows you to get a consultation from qualified lawyers and access services such as estate planning, legal research, and tax audits.

If your legal situation has improved – congratulations! However, it also means it’s time to learn how to cancel LegalShield because you no longer need to retain the services.

If this is the case for you then know that you’ll need to send a written cancelation request to  LegalShield before you can cancel their services.

How to Cancel Your LegalShield Subscription by Email

You can send your written request to cancel LegalShield services to [email protected].

To ensure that the process goes as smoothly as possible, structure your email accordingly:

1. Write the word Cancelation in the subject line.

2. Include the following information in the body of your email:

  • Full name
  • Date of birth
  • Home address
  • LegalShield account number
  • The last four digits of your driver’s license.

💡 Note: If you haven’t received a written response from LegalShield confirming the cancelation of your subscription, check the status of your account. Find out if you’re being billed for another month.

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How to Cancel Your LegalShield Subscription by Snail Mail

If you prefer, you can send your written cancellation request via snail mail. Simply mail your letter to:

One Pre-Paid Way
Ada, OK 74820

Don’t forget to include the following information in your letter:

  • Full name
  • Date of birth
  • Home address
  • LegalShield account number
  • The last four digits of your driver’s license.

💡 Pro Tip: When it comes to snail mail, Always send important documents via USPS Certified Mail.

How to Cancel Your LegalShield Subscription by Calling

If you have any questions about the cancelation process, you can also call LegalShield Customer Service through the following numbers:

  • 1-800-654-7757
  • 1-844-714-8494

Customer service hours are 7:00 a.m. to 7:00 p.m. CT or 8:00 a.m. to 6:00 p.m. CST, Monday through Friday.

Prepare the following information beforehand to ensure the process goes as smoothly as possible:

  • Full name
  • Date of birth
  • Home address
  • LegalShield account number
  • The last four digits of your driver’s license.

💡Note: As a legal service, LegalShield will likely prompt you to send a written cancelation request after your call. So, if you don’t have any questions, you might as well skip to the last step and send the letter immediately.

Frequently Asked Questions (FAQs)

1. Can I get a refund from LegalShield?

Yes. The Federal Trade Commission (FTC) has required sellers to provide a “cooling off period” where the buyer has three days to cancel the purchase and receive a full refund. LegalShield’s cooling-off period is up to 15 days. After the cooling-off period, LegalShield’s refund policy will vary depending on the type of subscription. Review your membership agreement to learn more about LegalShield’s refund policy, or call customer service at 1-800-654-7757.

2. How do I contact LegalShield?

You can call Legal Shield at 1-800-654-7757 or 1-844-714-8494 or email [email protected]. You can also go to the LegalShield customer service page, chat with an agent, or fill out a contact form.

3. Is LegalShield tax deductible?

No. According to the Internal Revenue Service (IRS), personal legal fees are no longer tax deductible.

4. Is LegalShield an MLM? 

Yes, LegalShield is a Multi-Level Marketing company. Before it became LegalShield, the company operated under the tradename Pre-Paid Legal until 2011. LegalShield describes its business as a “pre-paid monthly subscription service.”

What is LegalShield’s Cancelation Policy?

Find out the key points of LegalShield’s cancelation policy before terminating your subscription.

  1. You can terminate your subscription anytime by submitting a written cancelation request. The termination will take effect immediately upon receipt of the cancelation letter.
  2. Once your subscription is canceled, you won’t have access to LegalShield’s services.
  3. You can get a full refund of your subscription only if you cancel your membership within the first 15 days.
  4. LegalShield doesn’t charge cancelation fees.
  5. If you want to reinstate your LegalShield membership, call customer service at 1-800-654-7757. 

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The Better Business Bureau (BBB) has given Legal Shield an “A” rating. With over 5,000 reviews about its service, LegalShield scored 4.6 out of five stars inTrustPilot. LegalShield is a valuable service to subscribe to if you have ongoing legal problems or need frequent legal assistance.

However, if you’re not utilizing LegalShield’s services as often as before, learn how to cancel your LegalShield membership and save money.

To terminate your subscription, email a cancelation request to [email protected]. You can also inform LegalShield of your decision to cancel your membership by calling customer service at 1-800-654-7757 or 1-844-714-8494. Lastly, you can mail your cancelation letter to One Pre-Paid Way, Ada, OK 74820.

Last Updated on July 07, 2024
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