There’s one surefire way of canceling your Xfinity Internet without calling or going to a store. You just need to try to move your service to an address that’s outside the Xfinity service area then go to this link: https://www.xfinity.com/buy/plan/move/cancel
You’ll still need to return any Comcast equipment in your possession but your Xfinity service will be successfully canceled through this method. No phone calls or store visits are required.
Note: The link to the cancellation page won’t work until you set an address that’s not serviced by Comcast Xfinity.
How to Move Your Xfinity Service to a New Address
To move your Xfinity service to a new location, just follow these steps:
- Go to this page: http://xfinity.com/buy/plan/move/localization
- Enter the Address you’re moving to
- Confirm your Move-in Date if Xfinity is available at your new address
- Choose your preferred Installation Option
Recommended article: How to Cancel AT&T Internet Service
How to Cancel Xfinity Service by Phone
You can cancel your Xfinity service by scheduling a callback by going to this page:
https://www.xfinity.com/support/schedule-callback/?selectedIntent=CANCEL_SERVICE
Or you can call them directly at this number: 1-800-934-6489
How to Cancel Xfinity In-Store
Canceling your Xfinity service in-store is as simple as going to a Comcast Service Center or Xfinity Retail store with all of your Comcast equipment and telling them that you want to cancel.
You can find the store that’s closest to your location on this page: https://www.xfinity.com/local/store-offers
How to Cancel Your Xfinity Instant TV
You can cancel your Xfinity Instant TV by simply going to this page: xfinity.com/instant-tv/cancel
This is the only Xfinity service that you can cancel online, hassle-free.
Note: This will only cancel Xfinity Instant TV. You’ll still keep Xfinity Internet through this method.
Summary
The quickest method to cancel your Xfinity Service is to:
- Go to this page: http://xfinity.com/buy/plan/move/localization
- Enter an address outside the Xfinity service area
- Then cancel your service on this page: https://www.xfinity.com/buy/plan/move/cancel
