If you’re paying $23.99 a month for your SiriusXM Platinum subscription even though you don’t watch sports or Howard Stern, then it’s probably time to cancel or downgrade your subscription.
The cancellation process for SiriusXM varies depending on your service provider (App Store, Google Play, Roku, T-Mobile). So, we’ve compiled all the different ways you can cancel your SiriusXM Subscription.
If you don’t know which provider your service was purchased from, you can find this information in your billing statement.
How to Cancel Your SiriusXM Subscription by Calling
In most cases, the final step to canceling your SiriusXM subscription is chatting with a SiriusXM representative. This means that you can go through the lengthy cancellation process in their Online Account Center or just go straight to the final step and call a representative at 866-635-8641
How to Cancel SiriusXM without Calling
Canceling your SiriusXM subscription through live chat is completely possible! Here’s how one does it:
- Go to SiriusXM’s Contact Us Page
- Select ‘Chat with Us’
- Select ‘Cancel’ after being asked to make a choice.
Alternatively, go to ‘Manage Your Account,’ then go to ‘Change Billing Info,’ and choose ‘Cancel Service.’
How to Cancel SiriusXM Online
To cancel your SiriusXM subscription online, follow the steps below:
- Log into your account on the Official SiriusXM Website
- Click on ‘Manage My Account’
- Fill out the form or Contact customer service.
How to Cancel SiriusXM on iPhone and iPad
If you got your SiriusXM subscription via the App Store, here’s what you need to do:
- Go to your iPhone or iPad’s ‘Settings.’
- Tap on your ‘Name’
- Tap ‘Subscriptions’
Note: If you don’t cancel within 24 hours before your renewal date, your subscription might renew and you’ll have to pay for another billing period. Deleting the SiriusXM app will not cancel your subscription.
How to Cancel SiriusXM Subscription In Google Play
If you subscribed to SiriusXM via Google Play, then you can cancel by doing the following:
- Go to the ‘Subscriptions Section’ in Google Play.
- Select the Subscription you wish to cancel.
- Tap ‘Cancel Subscription’
Note: Any app that is removed from Google Play will automatically terminate future subscriptions linked to it. Nevertheless, past subscriptions are usually nonrefundable except for specific instances outlined in this article or Google Play refund policies.
How to Cancel SiriusXM on Roku
If you gained access to SiriusXM via Roku Pay, then you can’t cancel your subscription using the SiriusXM app. You can cancel your subscription on Roku in two easy steps:
- Go to https://my.roku.com/subscriptions
- Select ‘Turn Off Auto-Renew’ under Active Subscriptions
Related guide: How to Cancel a Roku Subscription
How to Cancel SiriusXM on T-Mobile
You can cancel your SiriusXM subscription using the T-Mobile app or the T-Mobile website.
To cancel your subscription in the T-Mobile Website, you’ll need to do the following:
- Log into your T-Mobile account on the website
- Go to the ‘Manage Add-Ons Page’
- Select ‘Manage Extras’
- Click on ‘Account’
- Click on your ‘Phone Number’
- Select ‘Manage Add-Ons’
- Remove ‘SiriusXM’
- Click ‘Agree & Submit’
To cancel your subscription via the T-Mobile App, you will need to do the following:
- Go to ‘Account’
- Tap on ‘Data’
- Tap on ‘Add-Ons’
- Uncheck ‘SiriusXM’
- Click ‘Agree to ‘Remove the Feature’
How to Cancel Your SiriusXM Vehicle Plan
To cancel your SiriusXM vehicle plan, you’ll have to call 1-866-635-5027 between Mondays to Fridays starting from 8 AM up to 8 PM Eastern Time.
Note: Be sure to have your account number or radio ID (ESN or RID) handy.
How to Cancel SiriusXM Free Trial
If you were lured in by the $1 per month (for three months) special offer, then you’ll have to cancel before the promotional period ends, or you’ll be charged from $13.99 to $23.99 per month, depending on your chosen plan.
Luckily, the process for canceling your SiriusXM Free Trial is the same as the process for canceling a regular subscription.
To recap, you can cancel your SiriusXM subscription by
- Calling a representative at 866-635-8641
- Chatting with a representative on their Contact Us Page
- Cancel via your Service Provider (scroll up to find yours)
How to Change Your SiriusXM Subscription Price
If you still find value in your SiriusXM subscription but you’re finding it hard to justify the costs, then consider downgrading your subscription instead.
However, if you want a better price while maintaining your current plan, you can call a SiriusXM representative at 866-635-8641 and tell them you want to cancel instead.
In most cases, they will offer you lower prices for a limited time (prices that aren’t listed on their Pricing Page). Voila! You’ll get a lower price without downgrading your subscription just by making a single call.
How to Change Your SiriusXM Subscription Online
If the tip above didn’t work for you or if you want a more permanent solution to your price issues, then here’s how to change your subscription through the SiriusXM website:
- Register your account* (if you haven’t already)
- Log into the ‘Online Account Center’
- Go to the ‘Subscriptions Tab’
- Locate the ‘Plan’ you’d like to change
- Click ‘Manage’
- Click ‘Modify’
- Select ‘Change my Plan’
For vehicle plans, you’ll need to request an activation signal so you can receive the new channel lineup on your car radio. You can request the activation signal on this Refresh My Radio. Just make sure to have your Radio ID handy.
*Note: You’ll need your Radio ID or Account Number to register your account. If you don’t have access to this information, you can chat with a Listener Care agent on their Contact Us Page.
How to Change Your SiriusXM Subscription on Android
To change your SiriusXM subscription on Android, just follow these steps:
- Open the ‘Google Play App’
- Tap on ‘Settings’
- Manage ‘Subscription’
- Choose your ‘New Plan’
How to Change Your SiriusXM Subscription on iOS
To change your SiriusXM subscription on iOS, just follow these steps:
- Open the ‘App Store’
- Tap on ‘Settings’
- Go to Manage ‘Subscription’
- Choose your ‘New Plan’
How to Change Your SiriusXM Subscription on Roku
To manage your Roku-based SiriusXM subscription, just follow these steps:
- Go to ‘Settings’
- Select ‘Manage Subscriptions’
- Choose your ‘New Plan’
Note: Any upgrade takes effect immediately and is prorated according to the time remaining on your current subscription on Roku. Any downgrade starts at the end of your current billing cycle.
Summary
Canceling a SiriusXM subscription is very easy. Just go to “Manage Your Account’, then go to ‘Change Billing Info’, and choose ‘Cancel Service.’
Whether you’re using the app, Google Play, Roku, or a vehicle plan, there are specific methods to follow depending on your service provider.