How to Cancel a Roku Subscription or Free Trial

The best things in life are free… until you have to pay for them 😁

The free trial is a go-to strategy for streaming services to fish for subscribers. Get a free trial for seven days BUT give your payment details first. Once you forget to cancel your subscription, you’re automatically a member.

Consumers end up paying for multiple subscriptions primarily because they forgot they signed up for them. 

According to a 2024 survey by Forbes Home, 99% of households subscribe to 2.9 streaming services and spend an average of $46 monthly per subscription.

Let’s do the math…

2.9 subscriptions monthly x $46 = $133.40 monthly expense on subscriptions;

$133.40 x 12 months = $1,600.80 annual expense on subscriptions 

That’s a lot of money! No wonder 45% of households have canceled a subscription after one year.

Roku is a service that allows you to stream your paid subscriptions in one place. You also have access to less mainstream channels that cater to specific preferences and offer live-streamed shows.

With Roku, you only pay for the streaming equipment, which starts at $29.95 and can reach hundreds of dollars if you go for the Roku TV.  Roku offers a free trial for seven days.

If you think you’re spending too much on streaming services, learn how to cancel a Roku subscription and save hundreds of dollars annually.

How to Cancel a Roku Subscription

You can cancel a subscription on Roku by going to the website, logging into your Account, navigating to “Manage Subscriptions,” and clicking “Unsubscribed.”

You can also cancel your subscription using the Roku app and Roku TV.

The cancelation process on the app is similar to the website. Open the Roku app on your iPhone or Android, navigate to “Manage Subscriptions,” and tap “Unsubscribed.”

To cancel your subscription using Roku TV, use the remote to navigate to the subscription you want to cancel. Press the Star button and select “Turn off auto-renew” on the “Manage Subscriptions” page.

How To Cancel a Roku Subscription on the Website

Follow the steps below to cancel your subscription on the Roku website.

1. Visit the Roku website.
2. Log into your Account.
3. Navigate to “Manage Account.”
4. Click “Manage Subscriptions.”
5. Navigate to the subscription you want to cancel.
6. Click “Unsubscribed.”
7. Click “Confirm.”

How To Cancel a Roku Subscription on the App

Follow the steps below to cancel your subscription on the Roku app with an iPhone or Android.

1. Open the Roku app.
2. Tap “Settings.”
3. Tap “Manage Subscriptions.”
4. Navigate to the subscription you want to cancel.
5. Tap “Unsubscribe” or “Cancel Subscription.”
6. Tap “Confirm.”

How To Cancel A Subscription On Roku TV

Follow the steps below to cancel your subscription using Roku TV.

1. Click “Home” on the Roku TV remote.
2. Navigate to the subscription you want to cancel.
3. Highlight the Subscription with the arrow buttons.
4. Press the Star button.
5. Select “Manage Subscriptions.”
6. Select “Turn off Auto-renew”

What Is Roku’s Cancelation Policy?

You can cancel a subscription on Roku anytime. However, your subscription automatically renews every month.

To avoid getting charged for another month, cancel your subscription before the current billing period ends.

Roku offers a free seven-day trial. To avail of the free trial, you’ll be asked to provide a payment method.

Cancel your free trial before the seven-day trial period ends, or you’ll automatically be subscribed to Roku TV.

💡Note: Roku subscriptions are pre-paid and final. They cannot be refunded.

How to Close Your Roku Account

Follow the steps below to close your Roku account.

1. Visit the Roku website.
2. Log into your Account.
3. Navigate to “My Linked Devices.”
4. Perform a Factory Reset (Instructions below).
5. Navigate to “Manage Subscriptions.”
6. Cancel all active subscriptions.
7. Click “Done.”
8. Click “Deactivate Account.”
9. Click “Confirm.”

💡Note: Once your account is closed, it cannot be reactivated, and you won’t be able to access the items you purchased from Roku.

How to Do a Factory Reset

There are two ways to do a Factory Reset: Using the remote or pressing the reset button.

1. Remote Control

• Press “Home” on your Roku remote.
• Click “Settings”.
• Click “System”.
• Click “Advanced System Setting”.
• Click “Factory Reset”.
• Follow the instructions on the screen.

2. Pressing the Reset Button

• The reset button might be a tactile or pinhole button located at the bottom of the remote or behind it.
• Press the button for 10 seconds or until the indicator light stops blinking. If it’s a pinhole-type button, use a paperclip or a pin to press the button.

Summary

Cancel a subscription on Roku by logging into your Account, navigating to “Manage Subscriptions,” and clicking “Unsubscribed.”

You can also cancel a Roku subscription using the app on your iPhone or Android. Open the app, navigate to “Manage Subscriptions,” and tap “Unsubscribed.”

If you want to cancel a subscription on Roku TV, use the remote. Highlight the subscription with the arrow keys, press the Star button, and select “Turn off auto-renew.”