How to Cancel Progressive Auto Insurance

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how to cancel progressive auto insurance
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Car insurance makes you drive confidently on the road, knowing you’re financially covered if you get into an accident. This is mandated in all states except for  New Hampshire or Virginia. MarketWatch ranks Progressive Insurance 9th out of 130 insurance providers in terms of variety of products, coverage options, and reputation. However, its auto insurance policy is one of the most expensive in the market. So, if you want to move to a more affordable auto insurance provider, here’s how to cancel your Progressive auto insurance policy.

You can cancel your Progressive auto insurance policy through regular mail, phone, or online.

How to Cancel Progressive Auto Insurance via Regular Mail

In some states, you must send a signed document to confirm your decision to cancel your auto insurance. You can find templates for terminating contracts online or simply make one yourself.

If you choose to go DIY, your letter must have the following information:

  1. Full name
  2. Phone number
  3. Progressive auto insurance policy number
  4. The name of the new insurance provider
  5. The start time and date of your new auto insurance policy
  6. Your signature over your printed name and the current date

Address your letter to:

The Progressive Corporation
6300 Wilson Mills Road
Mayfield Village
Ohio 44143

Pro Tip: Send your mail at least three weeks before your preferred cancelation date.

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How to Cancel Your Progressive Auto Insurance by Phone

how to cancel progressive auto insurance by phone

You can use the numbers listed below if you want to cancel your Progressive auto insurance by phone:

  • 888-671-4405
  • 888-240-9839

You don’t have to worry about Progressive customer service hours. Their agents are available 24/7 to take your call.

The Progressive agent who will attend to your call will ask you for your Progressive auto insurance policy number as well as information about the new auto insurance policy. It’s possible that the agent will ask you to stay on as a customer by enticing you with discounts. If you’ve committed to the new insurance provider, simply reiterate your decision to cancel your Progressive insurance and the agent will relent.

How to Cancel Progressive Auto Insurance Online

Whether you can cancel your Progressive auto insurance online will depend on the laws of your state.

how to cancel progressive auto insurance online

You can inquire with Customer Service by going to the Progressive website and chatting with a customer service agent. You can also log into your account and review the terms and conditions of your policy.

Does Progressive have a cancelation fee?

Does Progressive have a cancelation fee? The answer depends on the laws regulating insurance in your state and the type of policy you have. The cancelation fee is usually calculated at 10% of your outstanding premium. To know for sure how much you’ll pay to cancel your auto insurance, call Progressive Insurance toll-free at 1-800-776-4737. You can also log into your Progressive Insurance account and review your policy.

When to Cancel Insurance After Selling a Car

If you sell your car, keep the auto insurance active until the sale is finalized. Remember that car insurance is mandated in 48 other states except for two. Potential buyers might ask you to bring the car to their respective locations so they can test drive it.

The sale of the car must be covered by a Bill of Sale, which must include the following information:

    • The name of the seller
    • The name of the buyer
    • Copies of the driver’s licenses of both the seller and the buyer
    • The model and make of the car
    • The transaction date
    • The Vehicle Identification Number (VIN)
    • A summary of the conditions of the sale
  • A description of the car
  • The sale price of the car

After you complete the transaction, don’t cancel your auto insurance yet. Instead, go to the Department of Motor Vehicles (DMV) and file a Notice of Release of Liability Form to protect yourself from legal issues if the buyer fails to register the car in his name.

Once you’ve obtained the Notice of Release of Liability from the DMV, you can proceed with canceling your auto insurance policy.

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Contacting Progressive

how to contact progressive insurance

You can contact Progressive using various channels:

  • Chat Support
  • Email
  • Phone
  • Social Media

Frequently Asked Questions

Will I get the same rate if I request a quote from the Progressive website and an agent or an insurance broker?

No. While the rates of Progressive and an agent are calculated to cover business and marketing expenses, an agent’s or a broker’s rate will always factor in a percentage for commission.

Does Progressive offer multiple payment options for an auto insurance policy?

Yes. You can log into your Progressive account and choose your preferred payment method. The payment options that are available are as follows:

  • Credit Card
  • PayPal
  • Online Check
  • Money Order
  • Electronic Funds Transfer
  • Via the Progressive app, which is available for iOS and Android phone systems
  • By phone 1-800-776-4737

How soon will Progressive accept my payment?

Progressive will immediately accept payment if it’s done online or by phone. If payment is sent via mail, Progressive will consider the postmark date on the envelope as the effective payment date.

How can I get a discount on my auto insurance coverage?

Progressive will give you an enticing discount if you pay upfront for 6-months of your auto insurance coverage.

What will happen to my bundled Progressive insurance package if I cancel only my auto insurance policy?

A possible consequence if you cancel your auto insurance policy on a Progressive Insurance bundled plan is to see the rates of the other policies go up. You might also lose any discount arrangement on the bundled insurance plan.

How does Progressive calculate my auto insurance rate?

Like other insurance providers, Progressive will use the following information to determine your auto insurance rate:

  • Credit History
  • Claims Experience
  • Type and Value of the Vehicle
  • Driving Record
  • Location
  • Gender
  • Age


Progressive has been in the insurance business for 85 years and has steadily built a reputation as one of the best providers in the industry. However, acquiring the best comes at a price, and your Progressive auto insurance coverage might weigh you down. If you can find coverage that meets the state’s requirements and your budget, review our guide on how to cancel your Progressive auto insurance and make the switch.

Last Updated on May 05, 2024
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