How to Cancel NordVPN Subscription and Get a Refund

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how to cancel nordvpn
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Are you tired of paying $12.99 to $14.99 per month for NordVPN? With so many browsers now offering free built-in VPNs, like Opera and UR Browser, it’s worth reconsidering your current subscription. Why spend extra money when you can get similar benefits at no cost?

If you’ve been thinking about canceling your NordVPN subscription, you’re in the right place. This guide will walk you through the process step-by-step on how to cancel NordVPN, making it easy to get a refund and switch to a more budget-friendly option.

how to cancel nordvpn subscription

How to Cancel NordVPN Subscription

Here are the steps to follow in canceling NordPass, NordLocker, Dedicated IP, or bundle subscription services:

  1. Log in to https://my.nordaccount.com/
  2. Click the Billing section
  3. Click the Subscriptions tab
  4. Click Cancel next to Auto-renewal
  5. Click Cancel auto-renewal

cancel nordvpn

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How to Cancel NordVPN Free Trial on iPhone

To cancel your NordVPN subscription or free trial on iOS, just follow these steps:

  1. Go to Settings
  2. Click on your Profile at the top of the screen.
  3. Click Subscriptions
  4. Click NordVPN
  5. Click Cancel Subscription or Cancel Free Trial

How to Cancel NordVPN Auto-Renewal on Android

To cancel NordVPN on Android, follow these steps:

  1. Go to Google Store
  2. Click your Profile Icon at the top right corner
  3. Click Payments and subscriptions
  4. Click Subscriptions
  5. Click NordVPN
  6. Click Cancel Subscription

How to Get a Refund from NordVPN?

You can request a refund via live chat or email at [email protected]. Here is the process if you request via email:

  1. Send an email regarding the refund request and your subscription details.
  2. You will receive an email with the link to your Nord Account Dashboard, where you can request it.

Here’s the step-by-step process upon clicking the link:

  1. Click the link and verify your identity
  2. Click the Refund button
  3. Choose the reason for canceling your account and request a refund
  4. Click Submit and continue
  5. Click Refund after you see your refund summary

nordvpn refund

Note: This refund process only applies if you bought NordVPN directly from the website. The refund request may take up to 4 hours to process. Once the refund is complete, it may take up to 10 business days to reach your bank account.

30-Day Money Back Guarantee Policy

We have gathered all the important things you need to know about their refund policy and some cancelation details:

  • 30-Day Money-Back Guarantee: NordVPN offers a full refund if you initiate cancellation within 30 days.
  • Third-Party Purchases: If you bought NordVPN through the Apple App Store, Amazon App Store, or another marketplace, you need to contact them directly for a refund.
  • Refund Eligibility: You can get a refund within 30 days by contacting NordVPN’s 24/7 customer support or email. You cannot get refunds after 30 days, so make sure to request a refund within 30 days from the date of subscription.
  • Manual Cancellation: If you cancel your subscription manually, you won’t automatically get a refund. You need to contact customer support to request it.
  • Billing Cycle: Make sure to cancel within 30 days to avoid being charged for another month or year.
  • Data Backup: If you use NordLocker or NordPass, back up your data before canceling your NordVPN account. Canceling might limit access to your files and passwords.
  • Data Retention: Some minimal account info will be kept for management and support purposes. You can ask customer support to delete this data. NordVPN doesn’t log or collect your online activity.

How Do I Remove My Credit Card From NordVPN?

Here’s the process of removing your credit card from your NordVPN account:

  1. Log in to https://my.nordaccount.com/
  2. Click the Billing section
  3. Look for options to manage your payment methods
  4. Remove your credit card details

Alternatively, you can contact their live chat support or email them at [email protected] to do this.

Browsers That Have Free Built-in VPNs

We’ve compiled a list of three alternative browsers that you may want to consider aside from using NordVPN:

Browser Name Built-in VPN Features Availability Website
Opera Free, unlimited VPN, easy to use, no bandwidth limits Desktop and mobile devices https://www.opera.com/
UR Browser Free built-in VPN, enhanced privacy, ad blocker Desktop https://www.ur-browser.com/
Epic Privacy Browser Free built-in encrypted proxy, strong privacy focus, blocks ads, and trackers Desktop https://epicbrowser.com/

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Summary

If you’re not happy with paying $12.99 to $14.99 per month for NordVPN, consider switching to free VPN browsers. To cancel your NordVPN subscription, follow these steps:

  1. Log in to https://my.nordaccount.com/
  2. Click the Billing section
  3. Click the Subscriptions tab
  4. Click Cancel next to Auto-renewal
  5. Click Cancel auto-renewal

To request a refund, contact NordVPN customer support through live chat or email within 30 days of purchase. If you bought NordVPN through a third party like the Apple App Store or Amazon, contact them directly for a refund. Remember to back up any data stored in NordLocker or NordPass before canceling.

Last Updated on October 10, 2024
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Disclaimer: The information provided in this website is for educational purposes only and should not be considered as financial advice. Consult with a financial professional for personalized guidance regarding your specific situation.
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