Subscription services — such as streaming services, beauty and lifestyle boxes, and food delivery — can come in handy. However, each one does cost money. Want to cut down on your expenses? Subscriptions can be a good place to start. If you’re wondering how to cancel your DoorDash Pass subscription, also known as DashPass, here’s how.
DoorDash is a popular online food ordering and delivery service. In other words, if you don’t want to cook food or leave your home to get takeout or groceries, you can order food on DoorDash and a driver will bring it right to your house.
What is DashPass?
DashPass is a premium subscription from DoorDash that allows you to unlock an assortment of perks available only to members. Perks include:
- $0 fees on orders that cost $12 or more (delivery and groceries)
- 5% credit back on pickup orders
- Members-only promotions from participating businesses
When you sign up for DashPass, you get access to hundreds of restaurants, grocery stores, and other businesses in your area. The subscription service is also contract-free and allows you to cancel at any time.
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How Much Does DashPass Cost?
A DashPass subscription costs $9.99 per month or $96 if you pay for an annual subscription.
Why Would You Want to Cancel Your DashPass?
People choose to cancel DashPass subscriptions if they:
- Do not consistently place orders that cost a minimum of $12
- Cook at home
- Are moving to a new place and the new location does not support DashPass
- Use other food delivery subscriptions more
- Are trying to reduce the amount of money that they are spending on subscriptions altogether
How to Cancel DoorDash Pass
Say you want to cut down on your subscriptions to save money or energy. Here’s how to cancel DashPass through the app, online, by phone, or by email.
Note: You should cancel DashPass before your next scheduled renewal date to avoid a charge.
Cancel DashPass in the app
The DoorDash app is available on both iOS and Android mobile devices.
To end subscription in the app:
- Log in to your account in the DoorDash app
- Tap on the account icon in the top left of the screen
- Select Manage DashPass
- Choose End Subscription
- Confirm cancellation
Cancel DashPass online
- Go to the DoorDash website
- Log in to your DoorDash account
- Select the account icon in the top left corner
- Click Manage DashPass
- Choose End Subscription
- Confirm cancellation
Cancel DashPass by phone
Call DoorDash customer service at 855-973-1040 to let them know that you’d like to cancel your DashPass subscription.
Cancel DashPass via email
Email the DoorDash customer support email address [email protected] and let them know that you’d like to cancel your subscription.
How to Cancel a DoorDash Pass Order
If you’ve ordered takeout or groceries but have decided that you no longer want to receive the order, you can cancel from your DoorDash app or online.
Cancel DoorDash order in the app
- Open your DoorDash app
- Sign in with your login details
- Click Orders at the bottom of the DoorDash app
- Select the order that you want to cancel
- Click View Order
- Choose Help in the upper right corner (you will be redirected to customer support)
- Click Cancel Order
Cancel an order online
- Go to the DoorDash website
- Log in to your account
- Tap Delivery in the upper right corner
- Choose Orders
- Select the order you want to cancel
- Click Cancel Order
Frequently Asked Questions
Will I get a refund if I cancel my subscription early?
If you’ve already paid for your subscription, DoorDash will likely not offer you a refund.
You will have access to your subscription until the end of your billing cycle. Then if you want to cancel your subscription, you should do so before you get charged again.
This does not mean that you cannot contact DoorDash customer service to request a refund. In general, it can be difficult to get a refund for subscription services, especially if you’ve already used the service since your subscription was renewed. However, it doesn’t hurt to contact customer support and ask to have your subscription fee reimbursed.
Can I cancel my subscription during a free trial?
Yes, you can take advantage of the DashPass free trial and cancel to avoid getting charged. After your free trial ends, you will no longer have access to the service.
You can’t access the free trial more than once on a single account. So, in the future, if you want to access DashPass perks, you’ll need to sign up for a subscription.
What happens after my free trial?
When you sign up for the free trial, you have to enter your payment details. After the free trial period comes to an end, your subscription will automatically begin and you will be charged according to your chosen plan.
When and where will I receive a confirmation after canceling DashPass?
Once you have successfully canceled your DoorDash pass, you will receive a confirmation email or text message.
How long will it take for my DoorDash DashPass subscription cancellation to go into effect?
When you cancel your subscription, you will have access to DashPass perks until the end of your billing period. At the end of the billing period, your subscription will automatically end.
The best way to avoid excessive charges is by making sure that you cancel your subscription on time.
