How to Cancel Your Thrive Market Membership

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how to cancel thrive market membership
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A Thrive Market membership gives you discounts of up to 30% on over 5,000 organic products. To sweeten the pot, Thrive Market’s Savings Guarantee Program allows you to pay for your annual membership fee with the savings you’ve earned during the year. And if your savings aren’t enough, Thrive Market will cover the difference.

However, not everyone can sustain an organic lifestyle. Food prices were 25.1% higher in 2023 compared to 2020. Worse yet, the cost of organic food is 7.5% higher than the cost of processed foods, according to a 2024 Food Industry Association (FIA) report

An apple a day might keep the doctor away, but an organic one might make the creditors look away. Learn how to cancel your Thrive Market membership if the price has become unsustainable for you.

How to Cancel Your Thrive Market Membership

how to cancel thrive market

Online chat is the fastest way to cancel your Thrive Market membership. Click the chat link on the website, and Thrive Market’s virtual guide, Olive, will attend to you immediately.

To cancel your membership through Olive, just follow these steps:

  1. Give Olive your email address.
  2. Inform Olive you want to cancel your membership.
  3. Wait for the email confirming the cancelation of your membership.

If you prefer human assistance, call customer service at 1-866-419-2174.

💡 Pro Tip: Cancel your membership before the end of the current billing period to avoid getting charged another month’s fees. You can continue to enjoy your Thrive Market perks until your membership expires.

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How to Cancel Your Thrive Market Membership Online

how to cancel thrive market membership online

To cancel your Thrive Market membership online, log into your account, click the chat link, then follow these steps:

  1. Provide Olive with the email address registered in your Thrive Market account.
  2. Inform Olive that you want to cancel your Thrive Market membership.
  3. Your email address will help Olive create a ticket for your cancelation request.
  4. Click the Question that’s appropriate for your request.
  5. Wait for the email confirmation of your cancellation.

How to Cancel Your Thrive Market Membership by Calling Customer Service

Call customer service at 1-866-419-2174. The phone lines are open Monday through Friday, 6:00 a.m. to 4:00 p.m., and Saturday, 8:00 a.m. to 4:00 p.m. PST.

The customer service representative might verify your identity. Prepare the following information:

  • Full name
  • Thrive Market Account Number
  • Email address
  • Home address
  • Mobile number

Inform the representative that you want to cancel your membership. The representative will ask why you want to cancel your membership. He might present special offers or discounts to get you to stay.

Decline the offers. Reiterate your request to cancel your membership. Ask the representative to email confirmation your membership has been canceled.

What is Thrive Market’s Cancelation Policy?

You may cancel your membership at any time. Once you cancel, you won’t be charged a membership fee the following month.

However, membership fees paid before cancelation are non-refundable. Likewise, you must pay any outstanding fees before canceling your membership.

First-time annual subscription members who cancel their memberships within 30 days are entitled to a full refund of their fees.

What is the Autoship Service?

Autoship is a feature that automatically schedules the delivery of your items. Autoship is activated once you open a Thrive Market account. Your first order will be added to your Autoship box. Once enrolled, you’ll enjoy 5% to 10% discounts on your purchases.

Thrive Market will load your Autoship box four days before the next delivery date. You’ll receive an email asking you to review the box’s contents before delivery. You can change your Autoship delivery schedule by logging into your account.

How to Cancel Your Thrive Market Autoship Service

cancel thrive market autoship service

Follow the steps below to cancel your Autoship service.

  1. Log into your Account.
  2. Go to the FAQ
  3. Click “How do I turn off Autoship?”
  4. Click “Turn off Autoship here.”
  5. Click “Continue to Pause.”
  6. Click “Pause.”

A confirmation that Autoship has been canceled will be posted on your Autoship page.

Frequently Asked Questions (FAQs)

1. How do I pause my Thrive Market Membership?

Thrive Market doesn’t pause memberships. Instead, Thrive Market offers a Savings Guarantee program where your total savings for the year will be used to pay for your annual membership.

If your year-end savings do not cover the cost of your annual membership, Thrive Market will cover the difference after you renew.

2. How much is a Thrive Market subscription?

Thrive Market offers monthly and annual subscriptions. A monthly subscription costs $12, and an annual subscription costs $59.95.

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Summary

The fastest way to cancel your Thrive Market membership is to chat with Olive. Once you log into your account, give Olive your email address. Inform Olive that you want to cancel your membership, and she’ll do the rest.

If you prefer human assistance, call customer service at 1-866-419-2174. Inform the representative that you want to cancel your membership. Ask the representative to email a confirmation your membership was canceled.

Last Updated on July 07, 2024
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Disclaimer: The information provided in this website is for educational purposes only and should not be considered as financial advice. Consult with a financial professional for personalized guidance regarding your specific situation.

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