Were you tempted by the beefy 35% discount on Chewy Autoship’s first order only to get stuck with the repeat orders at a measly 5% off?
If that’s the case, you don’t have to keep your Autoship schedule after taking advantage of the discount on your first order. And if you’re thinking of creating new accounts to keep getting that juicy 35% off, we’re afraid Chewy has already caught on, and that gravy train has sadly ended.
But if you haven’t taken advantage of that first Autoship discount, then, by all means, schedule your first order and we’ll guide you through canceling it once it ships.
How to Cancel Autoship on Chewy
To end recurring orders on Chewy.com do follow these steps:
- Log in to https://www.chewy.com/app/subs
- Click the Autoship you would like to cancel
- Click Cancel to cancel future Autoship shipments.
Alternatively, you can call their 24/7 customer service hotline at 1-800-672-4399 if you need further help.
How Do I Cancel a Regular Chewy Order?
You can cancel an order if it hasn’t shipped yet. Follow these steps:
- Go to https://www.chewy.com/app/account/orderhistory
- Click on the order you want to cancel
- Click the Cancel This Order link
💡 Note: If they already processed your order, they may not cancel it, In this case, you can try to issue a refund instead. Chewy accepts returns within 365 days of purchase.
How to Cancel a Regular Chewy Order by Making a General Inquiry
If you’re still struggling with canceling an order from Chewy, you can simply make a general inquiry on Chewy.com:
1. Go to https://service.chewy.com/messageus
2. Enter your Account Email
3. Click General Inquiries
4. Select a Topic
5. Select Cancel Order
6. Input the Order Number
7. Then click Submit
💡Note: To know more about canceling your orders and refunds, go to https://www.chewy.com/app/content/faq
How Much is the Shipping Fee for Chewy Autoship?
All Chewy orders below $49.00 have a flat shipping fee of $4.95. This means that your Autoship discount can cause you to pay more if it pushes your order below $49!
Related article: How to Cancel BarkBox Subscription
Summary
To cancel your Autoship orders, just log in to https://www.chewy.com/app/subs, click on Autoship, and click cancel. Alternatively, you can also call their 24/7 hotline at 1-800-672-4399 if you need more help.
