BarkBox is a monthly subscription service for dog owners who want to give their pup the best products and toys out there. But what happens when you decide BarkBox isn’t for you? Here’s what you’ll need to know to cancel your BarkBox subscription.
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What is BarkBox?
BarkBox is a subscription service dedicated to making your four-legged companion happy. Once you create an account and provide basic information about your dog, you’ll start receiving monthly subscription boxes. The classic subscription contains two toys, two treats, and a chew, all according to your dog’s needs.
BarkBox allows you to modify the boxes in between deliveries. There is also a monthly theme that determines the box contents. And if your pup has allergies or you have other household restrictions, no problem! BarkBox will tailor each box to fit your preferences.
How Much Does BarkBox Cost?
BarkBox charges by how often you elect to receive a box, not by the box contents. You can opt for a yearly, semi-annual, or per month subscription.
All the subscriptions run $23–$36, depending on the frequency that you choose. You can also purchase an individual box starting at $8 as a special treat to your four-legged friend.
How to Cancel BarkBox Subscription
For whatever reason, if you’ve had enough of the BarkBox, Bark, the company behind the service, allows you to cancel your BarkBox subscription easily. If you have questions or concerns about your subscription, it’s best to reach out to BarkBox customer service.
If you decide to go ahead with the cancellation, here’s how to do it.
How to cancel BarkBox subscription online
You can cancel your subscription using your BarkBox web ID online.
- Go to BarkBox.com and log in to your BarkBox account
- Click on the Subscriptions tab
- Select the subscription you wish to cancel online
- Go to the Edit section
- Click the Cancel Renewal button and confirm
Note: If you cancel your subscription manually, you will still receive any unfulfilled Bark boxes remaining in your subscription. If you’ve made a BarkBox debit purchase, such as through the BarkShop, these purchases will not be affected if you cancel your subscription renewal.
How to cancel BarkBox subscription through the app
BarkBox has Android and iOS apps. To cancel your subscription through the BarkBox app:
- Open and log in to the BarkBox app
- Go to the Account section
- Select Manage Subscriptions
- Choose the subscription you want to cancel and tap Edit
- From the menu, select the Cancel Renewal
How to cancel BarkBox by email
If you wish to use email to cancel your subscription, Bark would be happy to help. To cancel your BarkBox subscription via email:
- Start a new email to [email protected]
- Draft your email, including your account information and box name
- Provide a reason for your cancellation
You can expect a reply within 24 hours.
How to cancel BarkBox by phone
To cancel BarkBox via phone, visit that Contact Us page of Bark’s website. You can also reach the New York, NY, Bark office at 877-848-3058.
Explain why you want to cancel your BarkBox subscription. The Bark support team may be able to assist you with any frustrations you have with the service. They could also help you proceed with canceling the subscription.
If you do not manually cancel your BarkBox subscription by the end of your subscription date, the service will automatically renew.
When you sign up for BarkBox, you will be billed immediately. Consequent statements in your billing cycle will either be sent on the 1st, 3rd, or 9th of every month, depending on your preference.
Frequently Asked Questions
Can you cancel BarkBox anytime?
Yes. However, BarkBox will still charge you for any outstanding boxes in your subscription.
Does BarkBox offer a free trial?
Every few months, BarkBox will offer referrals or coupon codes that enable you to try out the service for free. However, BarkBox does not permanently offer free trials to customers.
Where is BarkBox located?
BarkBox’s main office in located in New York.
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