Chances are if you have a checking account with a financial institution, you know what it means to overdraft. When you overdraft, you don’t have enough funds in your account to cover a transaction, so the institution will either decline the charge or foot the bill. Many banks charge fees when you overdraft your account. Credit unions are no different. They just have a special name for them — courtesy pay fees.
Credit unions’ courtesy pay programs allow the institution to cover a transaction when an overdraft occurs, or you don’t have enough money in your account, up to a certain limit set by the institution. When credit unions pay your overdrafts, they will charge you a courtesy pay fee.
Courtesy pay is credit unions’ form of standard overdraft protection, but like banks, you can also set up other forms of overdraft protection — such as linked checking or savings accounts, or a line of credit — to cover transactions that overdraft your account. Credit unions will typically attempt one of these forms of overdraft protection, if applicable, before applying courtesy pay.
When you incur a courtesy pay fee, it may appear on your statement as:
Unlike with banks, which require you to either opt into or out of overdraft protection, courtesy pay at credit unions automatically applies to certain types of transactions, typically including:
But credit unions don’t pay just any type of overdraft transaction. In order for them to authorize and pay overdrafts using courtesy pay on one-time debit transactions and ATM withdrawals, you must first opt in.
If you have not opted into the additional courtesy pay program but have set up another form of overdraft protection — such as a linked account or line of credit — one-time debit or ATM charges that overdraft your account will likely be covered by the overdraft protection. If you are not opted into the additional courtesy pay program and also have not set up another form of overdraft protection, those charges will simply be denied.
You may opt into or out of both the automatic courtesy pay program (checks, ACH, and recurring debit transactions) as well as opted-in courtesy pay (one-time debit and ATM transactions) at any time.
According to Cushion’s analysis, the average courtesy pay fee costs $27.30, most often running $25, $29, or $30 per overdraft charge.
Courtesy pay fees charged by credit unions are slightly lower than overdraft fees charged by banks, which hover around $35. In general, credit union fees tend to be lower than bank fees.
The majority of credit unions specify that their courtesy pay programs are only available to customers whose accounts are “in good standing”. Some criteria that credit unions have for an account to be in good standing require that you:
Credit unions use courtesy pay on a case-by-case basis and may choose not to cover a charge even if you meet their criteria. If a credit union chooses not to cover a charge, you may still incur a non-sufficient funds fee, or NSF fee. You cannot be charged both a courtesy pay fee and an NSF fee on a single purchase.
Especially during these financially uncertain times amidst a global pandemic and widespread unemployment, courtesy pay fees can unfortunately be inevitable, especially when it comes to paying for essential items such as groceries and utilities. But there are small things that you can do to decrease your chances of incurring these fees.
Because courtesy pay is essentially a credit union’s form of overdraft protection, you may be able to follow the same steps for a courtesy pay refund as you would for an overdraft fee refund from any other bank.
When calling your credit union for a refund:
Cushion understands that contacting your credit union can be time consuming and emotionally exhausting. Luckily, we’re able to negotiate with all 15,000 banks, credit unions, and other financial institutions in the U.S. so you won’t have to.
After you sign up and connect your accounts, our system monitors them for past and future fees. We’ll automatically dispute courtesy pay fees and all other penalties on your behalf, and while we’ll keep you updated on the status of your negotiation in your personal dashboard, you won’t have to worry about a thing throughout the process. Once we secure a refund, the money will automatically be placed back into your account.
Our annual membership options allow customers to keep 100% of refunds. You can choose between three packages varying in price, number of negotiations, and frequency of fee scanning.
Cushion negotiates bank and credit card fees so you waste less money, save more, and live a financially healthier life. It’s your money after all, and we’re here to help safeguard it. Since Cushion’s launch in 2018, our customers have received more than $5 million in refunds. We leverage artificial intelligence, advanced fee-detection technology, and bank-level encryption to put money back into your account—quickly, efficiently, and securely. More than that, we equip you with the tools for success by providing the most up-to-date data and insights in banking, news, and financial wellness.