How to Cancel Comcast Xfinity Services

Table of contents
how to cancel xfinity service
Get Organized. Save Money.
Consolidate bills and BNPL payments, effortlessly manage your budget, and avoid overdraft fees. Join Cushion now and take control of your finances with ease!
Sign up

There’s one surefire way of canceling your Xfinity Internet without calling or going to a store. You just need to try to move your service to an address that’s outside the Xfinity service area then go to this link: https://www.xfinity.com/buy/plan/move/cancel

You’ll still need to return any Comcast equipment in your possession but your Xfinity service will be successfully canceled through this method. No phone calls or store visits are required.

Note: The link to the cancellation page won’t work until you set an address that’s not serviced by Comcast Xfinity.

How to Move Your Xfinity Service to a New Address

To move your Xfinity service to a new location, just follow these steps:

  1. Go to this page: http://xfinity.com/buy/plan/move/localization
  2. Enter the Address you’re moving to
  3. Confirm your Move-in Date if Xfinity is available at your new address
  4. Choose your preferred Installation Option
Your All-in-One Subscription Solution!
Experience the convenience of managing all your subscriptions in one place. Track, manage, and pay, all while building your credit history. Cushion empowers you with all the tools you need to take control.
Manage My Subscriptions

How to Cancel Xfinity Service by Phone

You can cancel your Xfinity service by scheduling a callback by going to this page:

https://www.xfinity.com/support/schedule-callback/?selectedIntent=CANCEL_SERVICE

Or you can call them directly at this number: 1-800-934-6489

How to Cancel Xfinity In-Store

Canceling your Xfinity service in-store is as simple as going to a Comcast Service Center or Xfinity Retail store with all of your Comcast equipment and telling them that you want to cancel.

You can find the store that’s closest to your location on this page: https://www.xfinity.com/local/store-offers

How to Cancel Your Xfinity Instant TV

You can cancel your Xfinity Instant TV by simply going to this page: xfinity.com/instant-tv/cancel

This is the only Xfinity service that you can cancel online, hassle-free.

Note: This will only cancel Xfinity Instant TV. You’ll still keep Xfinity Internet through this method.

Summary

The quickest method to cancel your Xfinity Service is to:

  1. Go to this page: http://xfinity.com/buy/plan/move/localization
  2. Enter an address outside the Xfinity service area
  3. Then cancel your service on this page: https://www.xfinity.com/buy/plan/move/cancel
Last Updated on October 10, 2024
Found this helpful?
Dig deeper into your finances by starting a Free Trial with Cushion.
Get started
Cushion is your go-to app for organizing, paying, and building your credit profile with your existing bills, subscriptions, and Buy Now Pay Later.
Disclaimer: The information provided in this website is for educational purposes only and should not be considered as financial advice. Consult with a financial professional for personalized guidance regarding your specific situation.
Get Organized. Save Money.
Consolidate bills and BNPL payments, effortlessly manage your budget, and avoid overdraft fees. Join Cushion now and take control of your finances with ease!
Sign up

Get the credit you deserve for payments you're already making.

Your credit profile will thank you.
Get started