Strava is a fitness app that combines the science of performance tracking and the community aspect of social media.
Founded in 2009 by Michael Horvath and Mark Gainey, Strava was created to help athletes improve their exercise performance while fostering camaraderie and competition in the community.
Strava’s paid subscription package includes advanced features such as:
- Customize goals on a weekly, monthly, or annual basis.
- Measure relative effort or the amount of expended cardiovascular work.
- Visualize trail routes with the use of heat mapping technology.
- Set group challenges and competitions.
- Analyze power output per activity.
And more!
Strava’s free version has the following features:
- Performance tracking and analytics.
- View statistics on your activity logs.
- Build a social media page to engage with others.
- Find local clubs, events, and challenges.
- The Beacon feature allows you to share your location with others.
Sign up for a free 30-day trial of the paid subscription service. If you think the free version is good enough, cancel your Strava subscription before the trial period expires.
How to Cancel Your Strava Subscription
You can cancel your Strava subscription on the website by logging into your Account, navigating to Settings, and clicking Cancel Subscription on the My Account page.
If you purchased your Strava subscription through iTunes or the Google Play store, use the Strava mobile app to log into the platform and cancel your subscription there.
💡Pro Tip: Subscriptions automatically renew every month. Cancel your subscription at least 24 hours before the current billing period ends to avoid getting charged renewal fees.
If you availed of a free trial, cancel your subscription before the trial period ends or you’ll be automatically subscribed to Strava.
How to Cancel Your Strava Subscription on the Website
Follow the steps below to cancel your subscription on the Strava website.
- Log into your Account.
- Navigate to Settings.
- Select My Account.
- Click Cancel Subscription.
- Follow the prompts to complete the cancelation process.
💡Note: You can continue to access your Strava account until the current billing period expires.
How to Cancel Your Strava Subscription on an iPhone
Follow the steps below to cancel your Strava subscription using an iPhone.
- Open the Strava mobile app.
- Tap the Gear Icon of the You tab to open Settings.
- Select Your Strava Subscription.
- Tap Manage Your Subscription.
- You’ll be redirected to the iTunes Subscription Management page.
- Tap Strava.
- Select Cancel Subscription.
How to Cancel Your Strava Subscription on Android
Follow the steps below to cancel your Strava subscription using Android.
- Open the Strava mobile app.
- Tap the Gear Icon of the You tab to open Settings.
- Select Your Strava Subscription.
- Tap Manage Your Subscription.
- You’ll be redirected to the Google Play Subscription Management page.
- Tap Strava.
- Select Cancel Subscription.
What is Strava’s Cancelation Policy?
You can cancel your subscription anytime. Strava offers monthly and annual subscriptions that automatically renew.
To avoid getting charged renewal fees, cancel your subscription at least 24 hours before the current billing period ends. You can continue to access your Strava account until the current subscription has expired.
Once your paid subscription has been canceled, your account will switch back to the free version.
What is Strava’s Refund Policy?
Strava’s “Terms of Service” includes a cooling-off period.
You’re entitled to receive a full refund if you cancel Strava within 14 days of purchasing your subscription.
Once the cooling-off period ends, subscriptions become non-refundable.
How to Manage Your Strava Account
Your Strava account has built-in features that allow you to self-manage your subscription.
Here are answers to common questions about managing a Strava subscription.
1. How do I check the renewal price of my Strava subscription?
Follow the steps below if you subscribed via the website:
- Log into your Account.
- Navigate to your Profile photo.
- Select Settings.
- Click My Account.
- Navigate to the Account Page.
- View your Strava subscription renewal price.
Follow the steps below if you purchased your subscription from iTunes.
- Open the Strava mobile app.
- Tap the Gear Icon of the You tab to open Settings.
- Navigate to Account.
- Tap Subscription Membership.
- View your Strava subscription renewal price.
Follow the steps below if you purchased your subscription from the Google Play Store.
- Open the Strava mobile app.
- Tap the Gear Icon of the You tab to open Settings.
- Navigate to Account.
- Tap Current Subscription.
- View your Strava subscription renewal price.
2. Can I change the length of my subscription?
Yes, you can change the length of your subscription.
Follow the steps below if you subscribed via the website:
- Log into your Account.
- Navigate to your Profile photo.
- Select Settings.
- Click My Account.
- Choose Change Plan.
- Select the Preferred Length of your subscription.
Follow the steps below if you purchased your subscription from iTunes or the Google Play Store.
- Open the Strava mobile app.
- Tap the Gear Icon of the You tab to open Settings.
- Select Your Strava Subscription.
- Go to Manage Subscription.
- Tap Change Plan.
- Select the Preferred Length of your subscription.
3. How do I cancel a Strava run?
Follow the steps below if you subscribed via the website:
- Log into your Account.
- Navigate to your Profile photo.
- Select the Run you want to cancel.
- Click the Ellipses icon.
- Select Delete from the drop-down menu.
Follow the steps below if you purchased your subscription from iTunes.
- Open the Strava mobile app.
- Tap the Gear Icon of the You tab to open Settings.
- Select the Run you want to cancel.
- Tap the Ellipses icon.
- Select Delete.
Follow the steps below if you purchased your subscription from the Google Play Store.
- Open the Strava mobile app.
- Tap the Gear Icon of the You tab to open Settings.
- Select the Run you want to cancel.
- Tap the Menu button.
- Select Delete.
How to Delete Your Strava Account
If you no longer wish to use Strava, follow the steps below to delete your account.
1. How to Delete Your Strava Account on the Website
- Log into your Account.
- Navigate to your Profile photo.
- Go to Settings.
- Click My Account.
- Select Get Started.
- Click Request Account Deletion.
- Check your inbox for the Confirmation email.
- Follow the instructions in the confirmation email to complete the account deletion process.
2. How to Delete Your Strava Account on the App
- Open the Strava mobile app.
- Tap the Gear Icon of the You tab to open Settings.
For iPhone:
- Navigate to Help
- Tap Delete Your Account.
- Log into your Account to complete the account deletion process.
For Android:
- Tap Delete Your Account.
- Log into your Account to complete the account deletion process.
💡Note: Once your account is deleted, it cannot be restored by Strava. If you want to download your data, request access to your data archive.
Summary
Cancel your subscription on the website by logging into your Account, navigating to Settings, and clicking Cancel Subscription on the My Account page.
Use the Strava mobile app to log into your iTunes or Google Play Store account and cancel your subscription there.
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