Are you aware that Spokeo has been accused of displaying your private information without consent to lure you into a subscription?
In 2023, Willis Lamar Ridgeway filed a class action lawsuit in California federal court alleging that Spokeo violates privacy laws by creating “teaser profiles” containing unique personal identifiers like names, ages, and relatives’ names in order to attract people who will pay for access to their services.
They promise blurred-out phone numbers, email addresses, or mailing addresses that can only be unlocked with payment. However, looks like this promise was meant to be broken.
If you are concerned about how your information is used, you might want to cancel both Spokeo subscriptions and trial offers.
How to Cancel Spokeo
- Log in to https://www.spokeo.com/login
- Click your Account Page
- Click Manage Account
- Click Cancel
- Wait for a confirmation email about the cancellation
Alternatively, you can reach out to the Spokeo US-based Customer Care team via call, email, or live chat. Here are the contact details:
- Phone: (888) 906-0849 | Available 7 days a week, 5 AM to 8 PM PT
- Email: [email protected] | Available any time
- Chat: spokeo.com/contact | Available 7 days a week, 6 AM to 6 PM PT
Does Spokeo have Cancellation Fees?
No, there is no fee to cancel your Spokeo subscription. Cancel it directly through the Account Page or by contacting their Customer Care team.
Can I Delete My Spokeo Account?
Yes, by contacting their customer care team at (888) 906-0849 or via [email protected].
Note: While you can delete your account, Spokeo can’t permanently delete your purchase data. They are legally required to keep these records for a certain period of time.
How Much is a Spokeo Subscription?
Knowing the cost of a Spokeo subscription is essential before you commit. Here are the current options:
- 3-Month Membership: $14.95 per month
- 1-Month Membership: $19.95 per month
- Professional – $69.95 per month
Can I Get My Money Back from a Spokeo Subscription?
No, all Spokeo membership plans are paid in advance for the chosen period (monthly, quarterly, semi-annually, or annually), and unfortunately, they are non-refundable. For more information about their Payment Policy, click here.
Is There a Way to Use Spokeo for Free?
Yes, Spokeo provides basic search results for free, which may include the city and state, age, relatives, and locations of the person you’re looking for.
For more detailed information, such as full contact information, social media profiles, marital status, criminal records, property records, family and relatives details, professional licenses, and wealth data, you’ll need to pay. Spokeo has various payment options, and while some searches may offer a trial, it’s not always guaranteed. It’s best to check the available payment plans when signing up.
Spokeo Subscription Issues
Many people have faced issues with Spokeo’s subscription practices. One user shared their story: They needed an address and mobile number and found Spokeo offering the information for $0.95. After paying through PayPal, they got what they needed. But seven days later, they were surprised by a $29.95 charge for a recurring monthly subscription they never agreed to.
Feeling deceived, they checked the Better Business Bureau (BBB) and found 147 reviews giving Spokeo a poor 1.11 out of 5-star rating, with 188 similar complaints in the past year. To avoid this, be highly aware of Spokeo’s offers and always read the fine print.
This experience warns us to be cautious with Spokeo’s offers and always read the fine print.
Related article: How to Cancel Whitepages Subscription
Summary
We’ve provided you with ways to cancel your Spokeo subscription, and it is very simple. Log in to your Account, Go to your Account Page, click on Manage Account, and choose “Cancel”. You can also contact their Customer team at (888) 906-0849, available every day from 5 AM to 8 PM PT, or email [email protected].
There’s no fee for canceling, and you’ll receive a confirmation email once it’s done. All memberships are prepaid and non-refundable. While you can get basic search results for free, detailed information requires a paid subscription. Always read the terms to avoid any surprises.
