Have you seen the YouTube video by LockPickingLawyer that shows a $2 remote breaching SimpliSafe’s door and window contact sensors?
The video in question has 3 million views at the time of writing. So if you’re protected by SimpliSafe’s system, it’s best if you don’t use the SimpliSafe yard sign or the window stickers.
Alternatively, you can find a home security system that can’t be bypassed by a generic $2 remote from Amazon. If this is the case for you, then let us guide you through canceling your SimpliSafe subscription.
How to Cancel SimpliSafe Subscription
If you have any of the SimpliSafe services subscriptions, here are the steps to cancel their services:
- Call 1-888-910-1458 (available every day from 8 AM-10 PM ET)
- Have your Safe Word and Account Details ready
- Tell them that you want to cancel your subscription
- Ask if they can provide cancellation confirmation via email
💡 Note: To find your Safeword, Log into http://webapp.simplisafe.com/, go to the Navigation Menu, select Monitoring, then tap on Safe Word on the right-hand side of the screen.
How to Find Your Safe Word Using SimpliSafe Mobile App
To find your Safe Word in the mobile app, follow these steps:
- Open SimpliSafe App
- Go to My System Gear at the bottom
- Click Location Settings from the menu
- Scroll down to the end
- Click the Safeword line to show your Safe Word
How To Change Your Safe Word
To change your Safe Word, just follow these steps:
- Open SimpliSafe App
- Go to the My System gear at the bottom
- Click Location Settings from the menu
- Scroll down to the bottom of the screen
- Click the line that says Safeword to change yours
- Tap Save on the top right side of the screen
Can I Cancel SimpliSafe Online?
No, you can’t cancel SimpliSafe online. You can initiate the cancellation process via live chat but to completely cancel SimpliSafe you’ll still need to call 1-888-910-1458.
FAQs
1. Can you sell your SimpliSafe system?
Yes, you can sell your SimpliSafe system. If it’s registered under an active account, the Base Station is locked and can’t be set up on a different plan.
After canceling your account, the system can be registered under a new plan by the new owner, who will need to create a new account.
Personal info won’t transfer, but PINs and sensor names in the Base Station will. The new owner must enter the Master PIN to activate the system, ensuring security.
2. How do I change my SimpliSafe service plan?
You have to call 1-888-910-1458 (available every day from 8 AM-10 PM ET) if you want to pause, upgrade or downgrade your SimpliSafe subscription.
3. Can you use SimpliSafe without a subscription?
Yes, you can still use SimpliSafe without their 24/7 camera monitoring services, which cost 99¢ per day.
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Summary
If the security concerns have led you to consider canceling or changing your SimpliSafe subscription, here are the steps again to follow:
- Call 1-888-910-1458 (available daily from 8 AM-10 PM ET).
- Have your Safeword and account details ready.
- Request to cancel your subscription.
- Ask for email confirmation of the cancellation.
If you’re planning to sell your SimpliSafe system, cancel your account first so the new owner can register it with a new plan and account.
SimpliSafe can be used without a subscription for basic functions, but 24/7 monitoring services are not available without a plan.
