If you’re actually spending more than you’re saving, knowing how to cancel your Sam’s Club membership might come in handy. Sam’s Club is owned by Walmart and is named after its founder Sam Walton, a billionaire who lived a frugal lifestyle. A membership at Sam’s Club allows you to shop at wholesale prices and you are rewarded for buying in bulk. However, the added perks and discounts might be too good to pass up. You might end up spending more than you need for stuff you won’t use. If this is the case, it’s time to cancel your Sam’s Club membership.
Sam’s Club Membership Cancelation Process
You can cancel your membership at any Sam’s Club location. Just go to the Membership desk and ask for assistance. If you don’t have the time to go to Sam’s Club, call customer service at 1-888-746-7726. You can also cancel your membership online by going to the website.
How to Cancel Sam’s Club Membership In-Person
Prepare the following items before going to Sam’s Club: Sam’s Club ID, membership agreement, and original photo ID.
- Inform the customer service representative at the Membership Desk that you want to cancel your membership.
- Present the documents to the customer service representative.
- Expect the representative to ask why you want to cancel your membership. You don’t have to go into specifics, but be honest and firm about your decision. The representative might try to talk you out of your decision by offering you discounts. If the offers aren’t enticing, simply reiterate your decision to cancel the membership.
- The representative will ask you to fill out a form to confirm the cancelation of your membership. Ask for a copy of the form as proof that Sam’s Club approved your cancelation request.
How Can You Get a Refund?
You can get a full refund if you cancel your membership within 30 days of signing up. If you cancel your membership after 30 days, your refund will be prorated based on the number of days that have passed. Sam’s Club will pay your refund via Sam’s eGift Card.
How to Cancel Sam’s Club Membership Online
- Log into your Sam’s Club account.
- Click “My Account”.
- Click “Membership & Subscriptions”.
- Select “My Membership”.
- Click “Cancel Club Membership”.
- Follow the onscreen instructions to finalize the cancelation of your membership.
Note: Sam’s Club will email you to confirm that your membership was canceled.
How to Cancel Sam’s Club Membership By Phone
- Call Sam’s Club customer service at 1-888-746-7726. The phone line is open Monday to Friday, 8:00 am to 8:00 pm.
- Inform the customer service representative that you want to cancel your membership.
- The representative might ask you why you want to cancel your membership and he might entice you to stay on as a member by offering you discounts. Stay firm with your decision to cancel your membership and tell the representative you’re not interested in his offer.
- The representative might ask for personal information to process the cancelation of your account.
- Ask the representative for written confirmation that your Sam’s Club account has been canceled.
Fee Avoidance
If you are enrolled in Sam’s Club automatic renewal program, turn off the auto-renewal feature at least one day before your membership expires. Otherwise, you’ll be charged the full membership fee, charges for add-on memberships, and all applicable taxes.
Note: Canceling the automatic renewal option will not cancel your Sam’s Club membership.
Community Experiences
The consensus among former Sam’s Club members is that the most effective way of canceling your membership is to do it in person. You can submit the required documentation at the Membership Desk so the staff can immediately process your cancelation request. If you qualify for a refund, the representative can have this processed and paid right away.
Customer Support
If you’re having problems accessing your account or getting your membership canceled online, contact Sam’s Club customer service team. You can reach them via the following channels:
Membership Downgrade
To downgrade your Sam’s Membership from “Plus” to a standard membership, visit any Sam’s Club location and request assistance at the Membership Desk. You can also call Sam’s Club at 1-888-746-7726. When asked why you want to cancel, say “Downgrade my Membership”. Your call will be transferred to the department that will process your request.
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Summary
You can spend an entire day shopping at Sam’s Club. If those days are becoming less frequent, it might be time to learn how to cancel your Sam’s Club membership. Canceling your membership is easy. You can cancel it by phone, online, or in person at a Sam’s Club. Ask customer service if you’re within 30 days from the date you got your membership to see if you qualify for a refund.
