PayPal is one of the leading payment processing apps in the market. It’s estimated that PayPal manages 435 million accounts with transactions valued at more than $22 billion.
Consumers love PayPal because it’s easy to use, secure, and widely accepted. Once you download the free PayPal app, you can send or receive money immediately. With PayPal as your preferred payment method, you can be assured of updated monthly payments.
A time will come when you have to streamline your monthly expenses and save money. One way to do this is by canceling subscriptions you no longer use or need.
The good news is it’s easy to cancel subscriptions on PayPal. However, the cancelation process for a personal account differs from that of a business account.
Don’t worry, as we’ve got you covered.
In this guide, we’ll teach you how to cancel PayPal subscriptions on a personal and business account.
We’ll also show you how to manage your PayPal account. Learn how to change your payment method and find your list of subscriptions.
How to Cancel Subscriptions on PayPal
You can cancel subscriptions on your PayPal personal Account using the website.
Log into your Account and click the Settings Gear icon on the upper right of the screen. Click the “Payments” tab, and then click “Manage Automatic Payments.”
Navigate the page until you find the subscription you want to cancel. Select the subscription, and then click “Cancel.”
If you have a PayPal business Account, go to “Account Settings” and click “Money, Bank Account, and Cards.”
Scroll to “Automatic Payments” and click “Manage Automatic Payments.” Look for the subscription you want to cancel and click “Cancel.”
Follow the prompts to confirm the cancelation of your subscription.
💡 Note: You can’t cancel subscriptions on the PayPal mobile app. However, you can remove PayPal as the preferred payment method.
How to Cancel Subscriptions on a PayPal Personal Account
Follow the steps below to learn how to cancel your subscriptions if you have a PayPal personal account.
- Go to the Paypal website.
- Log into your Account.
- Click the Settings Gear icon.
- Click “Payments.”
- Click “Manage Automatic Payments.”
- Select the Subscription you want to cancel.
- Click “Cancel.”
💡 Pro Tip: Cancel the subscription before the next billing cycle, or you’ll be charged for another month.
How to Cancel Subscriptions on a PayPal Business Account
Follow the steps below to learn how to cancel your subscriptions if you have a PayPal business account.
- Go to the Paypal website.
- Log into your Account.
- Hover over your Profile name.
- Click “Account Settings.”
- Click “Money, Bank Account, and Cards.”
- Go to “Automatic Payments.”
- Click “Manage Automatic Payments.”
- Select the Subscription you want to cancel.
- Click “Cancel.”
- Click “Cancel Automatic Payment.”
- Click “Done” to confirm.
💡 Note: Canceled subscriptions can’t be reactivated.
How to Find Your Subscriptions On PayPal
Follow the steps below to find the merchant services you’ve subscribed to and pay via PayPal.
- Go to the Paypal website.
- Log into your Account.
- Click the Settings Gear icon.
- Click “Payments.”
- Select “Automatic Payments” to view the list of subscriptions.
How to Change Your Payment Method on PayPal on the Website
Follow the steps below to change your payment method on the PayPal website.
- Go to the Paypal website.
- Log into your Account.
- Click the Settings Gear icon.
- Click “Payments.”
- Click “Manage Automatic Payments.”
- Select the Merchant.
- Select your current payment method.
- Select a new payment method or click “Link a new card or bank.”
- Click “Save.”
How to Change Your Payment Method on the PayPal App
Follow the steps below to change your payment method on the PayPal app.
- Open the PayPal app.
- Tap the Wallet icon.
- Tap “Manage AutoPay.”
- Tap the Merchant.
- Update your payment method.
Frequently Asked Questions (FAQs)
1. Why is the payment I sent “pending” or “unclaimed?”
The payment you sent is identified as “pending” or “unclaimed” because the recipient has yet to receive or accept it.
It’s possible that you sent the payment to the incorrect email address or the recipient doesn’t have a verified PayPal account.
You can cancel the unclaimed payment by following the steps below:
- Go to the Paypal website.
- Log into your Account.
- Go to “Activity.”
- Select the Payment.
- Click “Cancel.”
- Follow the prompts to complete the cancelation process.
2. Can I cancel a completed payment?
You cannot cancel a payment once the recipient has the money. If there’s an issue with the payment, the best approach is to contact the recipient.
Another option would be to file a dispute.
The process for filing a dispute is as follows:
- Go to the Resolution Center.
- Click “Report a Problem.”
- Select the Payment.
- Click “Continue.”
- Select the Reason for the dispute.
- Provide additional information.
- Click “Submit.”
If the dispute cannot be resolved in 20 days, escalate it to a Claim. PayPal will investigate the Claim and render a decision.
3. How do I cancel a scheduled PayPal credit payment?
Follow the steps below to cancel a scheduled PayPal credit payment.
- Go to the Paypal website.
- Log into your Account.
- Click “PayPal Credit.”
- Click “View Payments.”
- Select the Payment you want to cancel.
- Click “Cancel.”
- Click “Cancel Payment.”
Cancel before the scheduled payment date. PayPal will email to confirm if the payment was successfully canceled.
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Summary
You can only cancel subscriptions on your PayPal personal and business accounts by using the website. You can’t cancel subscriptions on the PayPal mobile app.
For PayPal personal accounts, log into your Account and click the Settings Gear icon. Then click the “Payments” tab and click “Manage Automatic Payments.”
Go to the subscription you want canceled and click “Cancel.”
For PayPal business accounts, go to “Account Settings” and click “Money, Bank Account, and Cards.”
Scroll to “Automatic Payments” and click “Manage Automatic Payments.” Go to the subscription you want canceled and click “Cancel.”
