At OnlyFans, celebrities like Bella Thorne, Bhad Bhabie, and Cardi B, are content creators. They entice users with private–sometimes Not Safe For Work (NSFW) content–for a price that can range from $4.99 to $50.00 monthly.
It’s not surprising that a platform offering risque content will attract the wrong kinds of users.
A 2024 report by Reuters uncovered the dark side of OnlyFans. Reuters’ investigation revealed that more than 120 people complained to authorities that their videos were uploaded to OnlyFans without their consent. Many of the complainants were minors.
The most disturbing complaint came from a woman who claimed her sexual assault was videotaped and sold to OnlyFans.
Users have also complained of being scammed by OnlyFans’ content creators. One user claimed he paid $1,200 for content that didn’t deliver as advertised.
If this isn’t your social media scene, find out how to cancel your OnlyFans subscription and return to the boring world of Zuckerberg’s Facebook.
How to Cancel Your OnlyFans Subscription Online
Follow the steps below to cancel your OnlyFans subscription online.
- Log into your Account.
- Click Subscriptions.
- Select the Active Section.
- Choose the Active Subscription that you want to unsubscribe from.
- Click Unsubscribe.
- Select a reason for unsubscribing.
- Confirm by clicking Yes.
Note: Clicking “Unsubscribe” will disable the auto-renewal function.
How to Cancel Your OnlyFans Subscription on the App
Follow the steps below to cancel your OnlyFans subscription on the app.
- Open the OnlyFans app.
- Log into your Account.
- Go to the Profile you want to unsubscribe from.
- Disable Auto-renew.
- Select a reason for unsubscribing.
- Confirm by tapping Yes.
Note: To cancel OnlyFans with an iPhone or Android, launch a browser, and log into your Account. Follow the same process for canceling the subscription on the OnlyFans app.
What is OnlyFans’ Cancelation Policy?
You can cancel your OnlyFans subscription anytime. To avoid getting charged another month’s fees, cancel before the subscription is automatically renewed.
After you’ve canceled your subscription to a Creator, you can still view their content until the subscription period ends.
Note: Subscriptions are non-refundable.
How to Delete Your OnlyFans Account
Follow the steps below to delete your OnlyFans account.
- Open the OnlyFans app.
- Log into your Account.
- Go to Settings.
- Click Delete Account.
- Answer the Captcha that appears on the Settings page.
- OnlyFans will email you confirmation that your account has been deleted.
Note: Once your account is deleted, it can’t be restored. If you want to rejoin OnlyFans, you have to create a new account.
Will OnlyFans Continue to Charge You After Canceling?
According to OnlyFans’ Terms of Service, no further payments will be taken from your payment card after you cancel your subscription.
However, based on comments posted on Trustpilot, there have been incidents where users disabled the auto-renew function and were still charged monthly fees. Some users have reported having unauthorized charges on their credit card statements.
One user shared his difficult experience unsubscribing from OnlyFans. His bank notified him of potential fraudulent activity on his card.
OnlyFans was rated “Bad” at Trustpilot and received a score of 1.4 out of five stars from over 3,700 reviews.
What to Do If OnlyFans Continues to Charge You After Canceling
If your payment card gets charged another month’s subscription by OnlyFans, you can address the situation in the following ways:
1. Email [email protected].
Follow the steps below to send an email to OnlyFans’ customer support:
- Prepare an email with the subject line “Post-cancelation charges.”
- Include the following information in your email:
- Full name
- Home address
- Mobile phone number
- The date you canceled your subscription
- A copy of the email confirming the cancelation of your subscription.
- A copy of the credit card bill showing the post-cancelation charge from OnlyFans.
- Inform customer service that OnlyFans charged you another month’s subscription fee after canceling the subscription.
- Encircle the date the confirmation email was sent to highlight that you canceled before the end of the subscription period.
- Ask customer service to explain the post-cancelation charge. Inform customer service that you expect their response 72 hours after receiving your email.
- Send a snail mail.
2. Send a snail mail to this address:
OnlyFans
9th Floor
107 Cheapside
London, EC2V 6DN
Then, follow the same procedures outlined above for email.
3. Complete a contact form.
Follow the steps below to complete and submit a contact form to OnlyFans:
- Go to the OnlyFans Contact page.
- Complete the required Fields.
- Choose Credit Card Payment in the Select Subject
- Write a summary of your complaint in the Enter Your Message
- Click
If you don’t get a response within a week, contact your bank or credit card issuer and request a stop-payment order for OnlyFans. Provide the bank or the card issuer with all of the supporting information.
What Is OnlyFans?
Tim Stokely launched OnlyFans in 2016 as a social media platform where creators can monetize their content and interactions with fans.
OnlyFans blew up in popularity in 2020. The lockdown shut down the adult entertainment industry. Unemployed adult film stars and sex workers used OnlyFans to create new streams of revenue by offering explicit content behind a paywall.
In 2019, OnlyFans had 13.5 million users. By 2024, according to Stokely, that number had skyrocketed to over 210 million users.
Tim Stokely stepped down as CEO of OnlyFans in 2021. He was eplaced by former Chief Marketing and Communications Officer, Amrapali Gan.
Summary
You can cancel your OnlyFans subscription by logging into your Account, going to the Active Subscription you want to cancel, and clicking Unsubscribe.
To cancel on the OnlyFans app, go to the Profile you want to unsubscribe from, then disable Auto-renew.
Since subscriptions automatically renew, cancel before the subscription period ends to avoid getting charged another month’s fee.
By canceling unwanted subscriptions like OnlyFans, you generate more monthly savings. Use the extra savings to pay for your essential monthly bills.
Download Cushion to make paying bills easier and more convenient. Cushion tracks, organizes, and schedules your bills for payment. Simply link the Cushion virtual card to your bank account, and the app will pay your bills as scheduled.