How to Cancel Massage Envy Membership

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how to cancel massage envy membership
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If you’re frequently thinking “Oh no! It’s almost the end of the month! I have to book a 60-minute massage session to get my $70 worth!” then maybe it’s time you learn how to cancel a Massage Envy membership. As Paolo Coelho said, “It’s a good idea to do something relaxing prior to making an important decision in your life.” A massage can be one of the most relaxing things you can do especially when things get stressful. Massage Envy has more than 20 years of experience in massage, rehabilitation, and skincare. With a monthly membership, you can visit any of its 1000-plus locations and enjoy discounts on popular skincare brands and special services.

If a gym membership helps you stay committed to health and fitness, a Massage Envy membership keeps you committed to wellness and self-care. However, like workouts, it’s hard to be consistent with wellness routines. Life can get so busy that you might fit a massage session in your calendar just to get your money’s worth, not because you want one. If this is what you’re feeling, don’t stress over it. We’ll show you how to cancel your Massage Envy membership.

Massage Envy Cancelation Process

To cancel your Massage Envy membership, prepare a cancelation letter and bring it to the Massage Envy location you frequently visit. Go to the front desk and ask for the manager or franchise owner. Inform him that you want to cancel your membership. You can also email your cancelation letter to [email protected].

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How to Cancel Your Massage Envy Membership In Person

cancel massage envy membership

  1. Prepare a cancelation letter for the manager or the franchise owner of the Massage Envy location that you frequently visit. In the letter, state that you want to cancel your membership. Include the following:
  • Full name
  • Home address
  • Email address
  • Date of birth
  • Contact details, including the date you signed the contract
  1. Visit the Massage Envy location and ask to see the manager or the franchise owner. If neither one is available, talk to one of the staff members. Hand over the cancelation letter and inform them you want to cancel your membership.
  2. Ask the manager to give you a timeline for canceling your membership and the fees you need to pay.
  3. If the manager informs you that your request has been approved, request a written confirmation that your membership was canceled.

Pro Tip: If you signed up for an annual membership, it might be easier to have your membership canceled due to relocation or medical reasons. Include a map showing your new residence or office is 25 miles from the nearest Massage Envy location. For medical reasons, present a medical certificate from your doctor stating that massages aren’t recommended for someone with your health condition.

Note: Before canceling your membership, review your contract. Your contract explains the Massage Envy cancelation policy and details the notice period, cancelation fees, and other charges.

How to Cancel Your Massage Envy Membership by Email

  1. Prepare an email with the subject line: “Cancelation.”
  2. In your email, state that you want to cancel your membership.
  3. Include your full name, home address, email number, date of birth, contact details, and the date you signed the contract.
  4. Close the email by requesting a confirmation letter once your membership has been canceled.
  5. Send the email to [email protected].

Pro Tip: Cancel your membership days before the next billing date to avoid additional charges.

how to cancel massage envy membership online

Personal Experiences and Advice

Based on members’ experiences, the most effective way to cancel your Massage Envy membership is to cancel it in person. Prepare a cancelation letter and hand-carry it to a Massage Envy location you frequent. Give the letter to the manager or the franchise owner and Inform him that you want to cancel your membership. Alternatively, you can try to cancel your membership by emailing your cancelation request to [email protected] or by filling out a contact form.

Official Membership Information

A Massage Envy monthly membership will be honored in 1,100 locations nationwide. As an ME member, you’ll receive the following benefits:

1. One free 60-minute session per month. Chose from the following:

  • Massage
  • Total body stretch
  • Facial skin treatment

2. Discounts on popular brands:

  • Obagi Medical
  • Jan Marini Skin Research
  • PCS Skin
  • CyMe

3. Discounts on treatments such as:

  • Swedish Massge
  • Reflexology
  • Microderm Infusion
  • Chemical Peel
  • … and more!

4. Referral program allows you to earn additional massage minutes.

  • Be rewarded with an extra 60-minute massage session with your first referral in your first month as an ME member.
  • Receive a free 30-minute upgrade on your sessions with every successful referral after the first month.

5. Rollover program allows you to credit the unused free session to the following month.

Massage Envy Cancelation Forms

If you’re wondering how to cancel your Massage Envy membership online, fill out this contact form. In the box marked “Concern,” write that you want to cancel your membership. Include the date when you acquired the membership and request that Guest Relations send you a written confirmation that your membership has been canceled. When you click “Contact Us,” the form will be sent to [email protected].

massage envy cancellation policy

Frequently Asked Questions (FAQs)

1. What happens to my credits if I cancel Massage Envy?

All unused accrued sessions will be forfeited if not used within 60 days of canceling your Massage Envy membership.

2. Is the Massage Envy membership cancelation policy a lawsuit?

Before canceling your Massage Envy membership, review the terms and conditions of your contract. The cancelation policy is explained in detail, and you’ll be aware of the conditions that could lead to the discontinuation of services or restriction of access to any of the Massage Envy locations.

3. Can I put my Massage Envy membership on hold?

Massage Envy can be flexible with the terms and conditions of your membership. Review the terms and conditions of your membership agreement because the cancelation policies, including options such as pausing a membership, are explained in detail. If you have questions about pausing your membership, email [email protected] or fill out and submit the contact form.

4. How much do you tip for a 60-minute massage at Massage Envy?

Follow the 15% to 20% gratuity guideline as a rule of thumb. However, instead of applying the percentage to the already discounted membership rate, apply the gratuity guideline to the non-membership rate.

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When things get difficult, people reach for a beer or get a massage. While an ice-cold pint can be refreshing, a massage is relaxing, rejuvenating, and has proven health benefits. A 60-minute massage session at Massage Envy will loosen up tight muscles, improve blood circulation, and reduce stress levels. However, if your days have gotten so busy that you’re drinking more pints, learning how to cancel your Massage Envy membership might be worthwhile.

The most effective approach is to hand-carry a cancelation letter to your local Massage Envy days before the current billing period ends. Inform the manager that you want to cancel your membership and, when approved, ask if he can confirm its cancelation via email. If you don’t have the time to go to a Massage Envy, email the cancelation letter to [email protected] or fill out a contact form on the website.

Last Updated on July 07, 2024
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Disclaimer: The information provided in this website is for educational purposes only and should not be considered as financial advice. Consult with a financial professional for personalized guidance regarding your specific situation.

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