Do you worry about the news about ExpressVPN? You’re not alone. Users around the world are considering canceling their subscriptions as a result of Kape Technologies’ purchase of ExpressVPN, a company with a questionable history, and a Reuters report which claims that three men including ExpressVPN CIO Daniel Gericke were fined $1.69 million by the U.S. Department of Justice for hacking and spying on U.S. citizens on behalf of the UAE government. If this makes you uncomfortable and unsure about continuing with ExpressVPN, you may even want to cancel ExpressVPN.
How to Cancel ExpressVPN
Here are the three ways to cancel ExpressVPN:
How to Cancel ExpressVPN If Purchased with A Credit Card or PayPal
- Log in to https://www.expressvpn.com/sign-in.
- Click My Subscription at the left Menu.
- Select Edit subscription settings.
- Tap on Turn Off Automatic Renewal.
- Follow the prompts until you see “Your subscription has been canceled.”
Note: You cannot cancel your subscription through your ExpressVPN App. Once you have disabled automatic renewal, you will not be charged for another subscription cycle. However, you can continue using ExpressVPN until the end of your current subscription period.
How to Cancel ExpressVPN If Purchased with Bitcoin or Paymentwall
If you paid using Bitcoin or Paymentwall, you don’t need to manually cancel your subscription; it will not automatically renew your subscription.
To learn more about your subscription, you can reach out to their 24/7 Customer Support Team by clicking here and selecting Chat with us.
How to Cancel ExpressVPN on iPhone
- Go to Settings.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Choose the ExpressVPN app.
- Click Cancel Subscription or Cancel Free Trial.
Note: To prevent any charges, make sure to cancel at least 24 hours before the free trial ends or your next billing date. If you don’t, your account will be automatically charged according to the plan you chose.
How to Cancel ExpressVPN on Android
- Go to the Google Store App.
- Click your Profile Icon at the top right corner.
- Select Payments and subscriptions.
- Tap on Subscriptions
- Choose ExpressVPN
- Click Cancel Subscription.
Do I get a refund if I cancel ExpressVPN?
Yes, you can get a refund if you cancel your ExpressVPN subscription within 30 days. They offer a 30-day money-back guarantee, giving you the chance to try their service without risk.
If you’re not happy with it, just reach out to their support team via live chat or email [email protected], and they will process a full refund to your original payment method. However, if you subscribed through the Apple App Store, you’ll need to request your refund directly from Apple Support. For more details, visit their Money-Back Guarantee page.
Does ExpressVPN have a free trial?
Yes, they provide a 7-day free trial for iOS and Android devices. They also offer a 30-day free trial for their selected partnerships with leading devices like Nokia phones and Philips projectors.
How do I remove my credit card from ExpressVPN?
If you want to remove your credit card from your ExpressVPN account, contact their support team right away. Here’s what you need to do:
- Get in touch with them: There are two ways to do so: live chat or email. Visit the ExpressVPN website for these options.
- Ask for deletion: Let them know that you would like your credit card details removed from their system and they will tell you what steps you need to follow.
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Summary
To cancel ExpressVPN, simply log in on their website, go to “My Subscription” and stop automatic renewal. iPhone and Android users can cancel their subscriptions through their device’s app store settings. In case you purchased it with Bitcoin or Paymentwall, manual cancellation is not necessary since payments made through these methods are non-recurring.
Express VPN offers a thirty-day money-back guarantee. If dissatisfied, feel free to ask for a refund by reaching out via live chat or email. For Apple App Store subscribers however, refund should be requested from Apple Support.
On the other hand, if you want your credit card details removed from your ExpressVPN account, immediately get in touch with their support team via live chat or email. More information and step-by-step how to cancel ExpressVPN instructions can be found in our comprehensive guide above.
