How to Cancel Cox Internet Service

Have you ever been annoyed by Cox’s intermittent internet connection, laughable download speeds, or sub-par customer support? You’re not the only one.

Let us take you through all the necessary steps to say goodbye to these irritating problems forever. This way, you can start your search for an internet provider that can satisfy your requirements.

How to Cancel Cox Internet Service by Calling

The quickest way to cancel your Cox Internet service is by calling 800-234-3993. However, you need to settle your balance first, or you won’t be able to cancel your subscription.

To cancel Cox Internet Service by calling, just follow these steps:

1. Call 800-234-3993
2. Enter your 10-digit billing phone number when prompted
3. Choose to Speak to a Representative 
4. State your Reason for the Cancellation
5. Decline the Offers and Special Promotions (unless you’re into that)
6. Return your Leased Equipment
   1. Via a free prepaid mailer
   2. By visiting a Cox store near

💡 Note: Return your leased equipment within 10 days of cancellation to avoid fees.

How to Cancel Cox Internet Service In Person

You can cancel your Cox Internet service by visiting their stores near you. Make sure to bring all of the leased equipment with you for a hassle-free cancellation process. To search for a Cox Store in your area, visit https://www.cox.com/local/residential/stores 

How to Return Your Cox Internet Equipment

Cox may be able to provide you with a Free Prepaid Mailer. If this is the case, you can just drop off the equipment at any UPS store near you.

To return your Cox Internet Equipment at a Cox Store, you can do so by searching for the nearest Cox store here: https://www.cox.com/local/search. Be sure to ask for a receipt to prevent any future headaches regarding missing equipment.

Summary

Saying goodbye to your Cox Internet Service shouldn’t be a headache. Bid farewell to the frustrations of constant outages, slow speeds, and lackluster customer support.

You can cancel by simply calling 800-234-3993. Just be sure to settle any outstanding balances first, or your efforts will be in vain.