How to Cancel Course Hero Subscription & Get a Refund

Your parents wish they had Course Hero back in the day. They would have spent less time looking for books in a library that felt more like a labyrinth. Also, having a group study team made them more productive. 😉

Unfortunately for them, Course Hero was launched in 2006.

Course Hero is an online learning platform that provides students – and teachers – access to millions of resources and educational tools to help them prepare for exams and understand their coursework.

The platform doesn’t disclose its exact number of active users but estimates it to be close to 30 million.

Course Hero follows a subscription-based model, which means you can cancel anytime. Unless you’re a teacher, a researcher, or someone who loves to study 365 days a year, cancel your Course Hero subscription and save money.

How to Cancel Your Course Hero Subscription

Cancel your Course Hero subscription on the website by logging into your Account, clicking on your Profile, and clicking Stop Recurring Membership.

You can also go to the website’s Support page to complete and submit a contact form. However, if you purchased your subscription from a third-party app such as the App Store or Google Play Store, you can only cancel from there.

💡Pro Tip: Cancel your subscription before it’s automatically renewed to avoid additional charges.

How to Cancel Your Course Hero Subscription on the Website

There are two ways to cancel your Course Hero subscription on the Website: Logging into your Account and submitting a Contact Form.

1. Log Into Your Account

• Log into your Account.
• Click on your Profile picture.
• Go to Settings.
• Click Stop Recurring Membership.
• Follow the prompts to complete the cancelation process.

2. Submit a Contact Form

• Go to the Course Hero Support page.
• Select Billing under Category.
• Select Cancelation Request under Select an Issue.
• Inform Course Hero you want to cancel your subscription in the Description box.
• Complete the Required Fields.
• Review the Information.
• Click Submit.

💡Note: Course Hero will email you within seven days to confirm your subscription has been canceled and that your account will revert to a Basic Membership.

You can continue to access the features of a Premier Membership until the end of the subscription period.

How to Cancel Your Course Hero Subscription on the App Store

To cancel your subscription on the App Store using your iPhone, follow the steps below:

1. Go to Settings.
2. Tap your Name.
3. Select Subscriptions.
4. Choose Course Hero.
5. Tap Cancel Subscription.

How to Cancel Your Course Hero Subscription on the Google Play Store

To cancel your subscription on the Google Play Store using Android, follow the steps below.

1. Open the Google Play Store.
2. Tap Subscriptions.
3. Select Course Hero.
4. Tap Cancel Subscription.
5. Follow the prompts to complete the Cancelation Process.

What is Course Hero’s Cancelation Policy?

You can cancel your Course Hero subscription anytime. Paid subscriptions automatically renew every month. To avoid incurring another month’s fees, cancel your subscription before the current billing period ends.

The cancelation process will take seven days to complete. However, the cancelation will not take effect if you have unpaid invoices.

💡 Note: If you have questions about your bill, visit the Support page, complete the Contact form, and submit it.

Under Select an Issue, click Other and then provide a detailed explanation in the Description box.

What is Course Hero’s Refund Policy?

All paid subscriptions are final and aren’t subject to refunds. Refunds are only considered under the following circumstances:

• Your subscription has a Money-Back guarantee.
• The availability of a refund is stipulated in the terms and conditions of the subscription.
• The applicable law requires a refund.
• The availability of a refund is provided by Course Hero under a separate agreement at the time of purchase.

Otherwise, all paid and unused subscriptions are final and non-refundable.

How to Delete Your Course Hero Account

To delete your Course Hero account, follow the steps below.

1. Log into your Account.
2. Click on your Profile picture.
3. Navigate to Account Settings.
4. Select Delete Account.
5. Click Confirm on the pop-up window.

💡 Note: You cannot delete your account if your paid subscription is active. You must cancel your subscription before deleting your account.

Summary

Cancel your subscription on the Course Hero website by logging into your Account, clicking your Profile, and clicking Stop Recurring Membership.

Another option is to go to the website’s Support page to complete and submit a contact form.

If you paid for your subscription on the App Store or Google Play Store, log into those platforms to cancel it.

Why pay good money for subscriptions you no longer use? Cancel them and save money instead. Having extra savings makes it easier to pay for your monthly bills.

According to a 2022 study by C+R Research, 42% of consumers aren’t aware of the number of subscriptions they signed up for. Don’t leave money on the table with Cushion. 💰

Cushion is an app that uncovers unused subscriptions and cancels them with one click. Link your bank account to the Cushion virtual card, and the app will pay your bills on time.