How to Cancel Your Calendly Subscription

Calendly is a scheduling app that makes it easy to book meetings. It’s a must-have app for people whose days are packed with meetings like realtors, salespeople, and personal fitness trainers.

Calendly will display your availability. All your clients and customers have to do is pick a time and date that works for them. 🕜

Calendly is a multi-awarded scheduling app with over 20 million subscribers in more than 230 countries.

The cool thing about Calendly is that the app has a free version:

If your days have become less frenetic, allow your paid subscription to expire. Calendly will automatically revert your account to the free version.

However, if you’re unimpressed with its features, learn how to cancel your Calendly subscription. You can save more money or try another scheduling app.

How to Cancel Your Calendly Subscription

Cancel your subscription on the Calendly website. Log into your Account, click “Delete Account” and choose from one of the three options. After you’ve selected an option, follow the prompts to delete your subscription. You can also email a cancelation request to [email protected].

Note: If your paid Calendly plan expires, your account will automatically revert to the free version. With the free version, you can continue to use Calendly but not access its premium features.

There’s no need to go through the cancelation process unless you want to delete your account completely.

How to Cancel Your Calendly Subscription on the Website

Follow the steps below to cancel your Calendly subscription on the website.

1. Log into your Account.
2. Select Account Settings.
3. Scroll down and click Delete Account.
4. Choose from three options:

• Transfer ownership and delete my account: Transfer ownership to someone from your team before you delete your account.
• Keep my account and leave organization: Transfer ownership to someone from your team without deleting your account.
• Delete my account and disband the organization: Delete your account without transferring ownership to anyone in your organization.

💡Note: If you choose any of the first two options, transfer the ownership to someone from your organization before leaving Calendly.

5. Click Next.
6. Select a Reason for deleting the account.
7. Click the red button that might say Delete or Disband Organization.

If you delete your account, the action cannot be undone and all your information will be permanently deleted.

How to Cancel Your Calendly Subscription by Email

Write a cancelation email to [email protected]. Address the email to “Customer Support” with the subject line “Cancelation.”

1. Provide the following information to help Calendly verify your subscription.

• Full name
• Calendly account number
• Email address
• Mobile number

2. Inform customer service that you want to cancel your subscription. Provide a reason for the cancelation.
3. Ask them to respond within seven days and to include details about the cancelation process.

💡Note: Cancelation will take effect on the next billing cycle. You can continue to access your Calendly account until the current billing period ends.

Are There Other Ways to Cancel a Calendly Subscription?

Logging into your account, following the process described above, and emailing a request are the only cancelation methods discussed on the Calendly website. However, the website has chat icons located at the bottom of every page. Although canceling using chat isn’t mentioned on the website, you can still give it a try.

Another option is to go to the Submit a Request page,start a chat session with “Cal,” and follow these steps:

1. Inform Cal that you want to cancel your subscription.
2. Cal will ask for verification. Be prepared to provide Cal information such as your full name, account number, and email address.
3. Cal will ask why you want to cancel your account and guide you through the cancelation process.
4. If you have already canceled or deleted your account, ask Cal about the status of your account. Request for an email confirming the cancelation of your account.
5. Lastly, ask Cal if they can send you a copy of the chat log.

Frequently Asked Questions (FAQs)

1. How does Calendly charge subscribers?

Calendly charges subscribers by the number of seats registered in their account. If you’re the only user in your account, you’ll be charged for one seat. If your account has five registered seats, you’ll be charged for five seats.

If you have an annual plan, you’re eligible for tiered pricing where if the number of seats registered in your account exceeds 30 seats, the average price per seat will automatically be reduced.

2. How do I add/remove users from my account?

Follow the steps below to add/remove users from your account.

1. Log into your Account.
2. Go to the Admin Center.
3. Select Billing.
4. Go to Your Subscription.
5. Select Add Seats/Remove Seats.
6. Enter the number of seats you want to add or remove.
7. Click Add/Remove Seats.
8. Select Update/Purchase.

3. How do I edit/change my billing information?

How to change your credit card:

1. Log into your Account.
2. Navigate to your Billing Page.
3. Go to Make changes to your plan.
4. Click Edit payment details.
5. Enter your new credit card information.
6. Click Update/Purchase.

How to update your billing address:

1. Log into your Account.
2. Navigate to your Billing Page.
3. Go to “Billing Information.”
4. Click “Edit billing address.”
5. Update your billing address.
6. Click “Update/Purchase.”

How to change your billing cycle:

1. Log into your Account.
2. Navigate to your Billing Page.
3. Go to “Choose Billing Cycle.”
4. Select “Monthly” or “Annually.”
5. Click “Update/Purchase.”

4. How do I get a refund from Calendly?

Calendly doesn’t process refunds. The account holder is responsible for processing refunds. For assistance, go to the Calendly Submit a Request Page and chat with a support agent.

Summary

You can cancel your subscription by logging into your Account and clicking Delete Account. You’ll be asked if you want to transfer ownership of your account or delete it outright.

If you choose to transfer your account, assign it to someone from your team before deleting it completely.

You can also email a cancelation request to [email protected].

Canceling unused or unnecessary subscriptions such as Calendly can help you save money. The extra savings will make it easier to pay the monthly bills that matter like rent, electricity, and phone/Internet services.

If you’re unsure of how many unused subscriptions you have, download Cushion.

Cushion can find unused subscriptions for you and cancel them with one click. It will organize your bills on Google Calendar and schedule them for payment. Link your bank account to your Cushion virtual card and the app will pay your bills for you.

Cushion is rated “Excellent” at Trustpilot where it received a near-perfect 4.8 out of five stars from over 3,000 reviews. 92% of users gave Cushion 5 out of 5 stars.