How to Cancel Brigit (Hellobrigit.com) Subscription

Are you someone who can be easily tricked by quick cash through loan apps? It’s crucial to stay alert. In November 2023, the FTC filed a complaint against Brigit, exposing deceptive practices that left many users feeling misled and financially strained.

Despite advertising up to $250 cash advances with no hidden fees, most users never received the full amount and faced undisclosed fees. Moreover, Brigit made it exceedingly difficult to cancel the $9.99 monthly “Plus” membership through confusing and frustrating processes.

Those with outstanding advances found themselves unable to cancel, leading to ongoing charges and high effective finance rates. The FTC’s settlement includes an $18 million fine and mandates Brigit to improve transparency and fairness. This guide will help you with the straightforward process of canceling your Brigit subscription.

How to Cancel or Downgrade Brigit Subscription

You have two options to cancel, either in Brigit’s App or on their website. Here’s how to do it:

In the app:

1. Open Brigit App
2. Click your Profile Icon in the top right corner of the Home screen
3. Click Account Settings 
4. Click My Subscription
5. Click Cancel & Switch to Free plan
6. A Confirmation will appear once it is successfully canceled

On the website:

1. Log in to https://app.hellobrigit.com/login
2. Click Account Settings
3. Click My Subscription
4. Click Cancel & Switch to Free plan
5. A Confirmation will appear once it is successfully canceled

Note: Brigit bills you at the end of your billing cycle, so even if you cancel, you’ll still be charged for that period. If you need more help regarding cancelation, you can contact them via email [email protected]

How to Delete Brigit Account

1. Log in to your Brigit account
2. Click Settings
3. Click Delete My Account at the bottom part
4. Confirm you want to delete

Note: If you have an active Brigit subscription, you’ll need to cancel or downgrade before you can delete your account.

Why does Brigit keep charging me?

Brigit charges its Plus and Premium subscription fees at the end of the billing cycle, not upfront like many other companies. This means you pay for the past 30 days of service rather than the next 30 days. So, if you cancel your membership, you’ll still be charged for the current cycle on the original billing date. This isn’t an extra charge; it’s just covering the period you already used the service.

How to Know My Next Billing Date?

Your Brigit App will show you the date of your next billing date. When you cancel or downgrade, it will show your last billing date and your subscription fee.

Can I cancel my Credit Builder account at any time?

Yes, the installment loan associated with your Credit Builder account will be reported as “paid in full” to the credit bureaus (Experian, Equifax, and TransUnion).

What should I do if I cannot pay Brigit back?

If you cannot pay Brigit back, do not panic. You can do some of these options:

Free Payment Extensions

If you can’t make your scheduled payment, Brigit offers free payment extensions. You can extend your repayment date within the app so that it becomes more possible for you to meet all your financial obligations in a bit more flexible manner.

Automatic Withdrawals

On your due date, Brigit will try to auto-withdraw the repayment amount from your bank. Even though there would not be any late fees charged by Brigit, if there is no funding however, overdraft or insufficient funds fees may be charged by your bank.

Insufficient Funds and Splitting Payments

In case you don’t have enough money in your account and have used up all of our extensions, they can let you divide the debt into smaller parts making it easier to manage it.

Impact on Account Usage

Continuous failure to repay may result in banning future advances. Therefore, until you completely pay off any outstanding balance owed, Brigit keeps track of how frequently and timely you repay cash advance loans.

Credit Reporting

For users with the Credit Builder feature, failing to make timely payments can affect the reporting to credit bureaus. However, Brigit typically reports the loan as “paid in full” if you cancel your Credit Builder account.Make sure that if paying back becomes difficult, contact Brigit’s customer care team to discuss your options and avoid potential overdraft fees from your bank.

Top 4 Budgeting Apps

To help you more with your financial management and credit building, we’ve gathered the best budgeting apps and tools for you to consider:

1. Cushion AI

• Best for Fee Negotiation and BNPL Management: Cushion.ai is a fantastic tool for anyone looking to save on bank fees and manage their Buy Now, Pay Later (BNPL) loans more effectively. It automatically negotiates bank fees, overdrafts, and credit card charges by scanning your accounts and contacting financial institutions for you. Plus, it offers a unique dashboard to track all your BNPL purchases from companies like Klarna, Afterpay, Zip, and others. No more hopping between different apps!
• Cost: $4.95-$12.99 per month
• Platform Availability: You can save the app through your home screen by following this guide.
• Ratings: 8 on Trustpilot

2. YNAB (You Need a Budget)

• Best for Zero-Based Budgeting: YNAB is all about making sure every dollar you earn has a job. It’s designed to help you plan ahead, rather than just tracking past transactions. You decide how much of your income goes toward different categories like spending, savings, and debt. YNAB is hands-on and offers tons of resources to help you learn how to budget effectively.
• Cost: $14.99 per month or $99 per year, with a 34-day free trial. College students can use it for free for a year.
• Platform Availability: Available on iOS and Android.
• Ratings: 4.8 on Apple Store and 4.6 on Google Play.

3. Goodbudget

• Best for Envelope Budgeting: Goodbudget uses the envelope budgeting system, where you allocate portions of your monthly income to specific spending categories (envelopes). It doesn’t link to your bank accounts, so you enter account balances manually. It’s great for those who like to plan their finances and don’t mind inputting data.
• Cost: Free version available; Goodbudget Plus is $10 per month or $80 per year.
• Platform Availability: Available on iOS and Android.
• Ratings: 4.6 on Apple Store and 4.1 on Google Play.

4. EveryDollar

• Best for Simple Zero-Based Budgeting: EveryDollar offers a straightforward zero-based budgeting framework. The free version requires manual entry of income and expenses, while the premium version links to your bank accounts for automatic tracking. It’s a simpler alternative to YNAB but still very effective.
• Cost: Free for the basic version; $79.99 per year or $17.99 per month for the premium version, with a 14-day free trial.
• Platform Availability: Available on iOS and Android.
• Ratings: 4.7 on Apple Store and 3.4 on Google Play.

Related Articles:

• How to Cancel Subscriptions on Cash App
• 5 Reasons Why Using a Budget is Beneficial
• 8 Best Ways to Avoid Running Out of Money Fast 

Summary

Cancellation of Brigit is an easy process if the app is no longer serving your financial management needs. You have two options: cancel through the app or on their website.

Remember, if you have an active Brigit subscription, you’ll need to cancel or downgrade before you can delete your account. Also, Brigit will charge you at the end of your billing cycle and not upfront, so if you cancel before your billing period ends, you need to settle your account when they issue you your last billing statement.