To cancel your Amazon Digital Services subscription, simply log in to your Amazon account and go to Your Memberships and Subscriptions. From there, choose the subscription you wish to cancel, click Manage Subscription, and confirm your decision to end the membership.
Confused about Amazon Digital Services? Simply put, these are Amazon Digital Services:
- Amazon Music, Appstore, Games, Kids, Photos, Key, Halo, Luna, & Astro
- Prime Video
- Fire TV
- Kindle Apps & Content
- Alexa Features
- Echo Family
- Freevee
- Software & Games
So any subscriptions in the above categories count as Amazon Digital Services.
Luckily, there’s only one process to cancel any Amazon Digital Service. And we’re here to guide you through it.
What Is Amazon Digital Services?
Amazon sells products — clothing, electronics, household goods, and plenty more. However, Amazon also sells digital services, aptly named Amazon Digital Services.
Charges for this Amazon product category may appear on your bank statement as Amazon Digital Svcs.
Amazon’s digital services arm includes things like music streaming, eBooks, software, additional television channels that you can tack onto your Prime Video membership, and much more.
With an Amazon account, you can sign up for one of these subscription-based services. Then, you’d pay a monthly or annual fee to access the Amazon Digital Service.
How Much Do Amazon Digital Services Cost?
Amazon Digital Services (Amazon Digital Svcs) is one of Amazon’s offerings. There are numerous digital services to choose from, some of which include:
- Kindle Unlimited: After the 30-day free trial, the Amazon Kindle membership costs $11.99 per month.
- Amazon Prime: Ideal for lovers of Prime’s free delivery who also want to access Prime television shows, movies, and music, the Amazon Prime under Amazon Digital Services subscription costs $14.99 per month or $139 per year.
- Amazon Music Unlimited: Amazon’s premium music subscription service costs $9.99 per month after the free trial.
How to Cancel Amazon Digital Services Online
- Log in to your Amazon Account
- Go to Memberships and Subscriptions
- Select Manage Subscription
- Select the link under Advanced Controls
- Follow the prompts in the Main Subscription Page
How to Cancel Amazon Digital Services by Calling
- Call 888-280-4331
- Request cancellation for your subscription
- Have your account information and subscription details prepared
- As proof of your cancellation, request a confirmation number or email
How to Cancel Amazon Prime Subscription on Mobile
You can cancel your Amazon Prime membership directly from the app.
- Open the Amazon Shopping App on your iOS or Android device
- Tap the Hamburger Icon in the top left corner
- Select Account Settings from the drop-down menu
- Choose Manage Prime Membership
- Click the Membership Option
- Follow the rest of the prompts
What is Amazon Freetime (AMZNfreetime)?
If you’ve been charged for Amazon Freetime Unlimited then you probably bought a Fire Kids Edition Tablet sometime last year. This subscription comes free for one year with that tablet. Which is then renewed as a paid subscription after that free period.
Fortunately, since this is also considered an Amazon Digital Service, you can cancel it using the steps listed above.
Recommended article: How to Check Your Amazon Digital Credit Balance
Frequently Asked Questions
How do I cancel Amazon Digital Services?
You can easily cancel Amazon Digital Services by logging into your Amazon account and navigating to Your Memberships and Subscriptions. Then, you can select the subscription that you’d like to cancel, choose Manage Subscription, and confirm that you’d like to end your membership.
Will I get a refund after canceling Amazon Prime?
Paid Amazon Prime members can receive a full refund for their current membership period if they haven’t taken advantage of their Prime benefits yet. You can expect the refund to hit your account within 3–5 business days.
Will my subscription end automatically after I cancel it?
Your Amazon Digital Services (Amazon Digital Svcs) subscription will not terminate immediately once you cancel. You will have your membership until the renewal date and then it will automatically cancel. Until your monthly subscription expires, you can still view your content.
Is it possible to cancel an Amazon digital order?
If you’ve placed an order with Amazon, you can cancel it before it ships by heading to Your Orders. You can cancel other digital items, such as Kindle books, within seven days, as well as video orders within 24 hours of purchasing.
Why was I charged for Amazon Digital Services after I canceled it?
An Amazon Digital Services (Amazon Digital Svcs) charge may appear on your bank statement as Amazon Digital Svcs. When you subscribe to an Amazon Digital Service, you give the company permission to automatically charge your payment method at the start of your next billing cycle.
For instance, if you subscribe to a digital service for one year, you will automatically be charged for the following year at your renewal period.
If you wish to cancel your Amazon Digital Services subscription, you can do so online, by phone, or via the app in most cases.
