40% of Americans aged 26 – 35 couldn’t pay their bills on time in 2023 according to Financial Health Pulse’s U.S. Trend Report. With Chase currently serving nearly 80 million American consumers, we can’t help but wonder if these users are aware of Chase Bank’s Online Bill Pay feature. And if they are, why isn’t it preventing these missed bill payments?
What is Chase Online Bill Pay?
Chase Online Bill Pay allows you to pay your bills using the Chase Mobile App or Chase Website. This feature is available to Chase Checking Account owners who have enrolled in Chase Online Banking.
There is no fee for using Chase Online Bill Pay and you can use it to make both one-time and recurring payments.
Bill payments can be made electronically (delivered in 1 or 2 days) or by paper check (delivered in 5 days), depending on the payee. The cutoff time for scheduling a bill payment on a business day is 8:00 PM ET.
How to Add a Payee to Chase Bill Pay
Before you can pay your bills using this feature, you’ll need to designate your payees. You can do so by following these steps:
- Sign in to the Chase Mobile App or Chase Online
- Select ‘Pay and Transfer’
- Select ‘Pay Bills’
- Select ‘Add a Payee’
- Enter your ‘Account Number’
- Enter the ‘Payee ZIP code’
- Confirm the ‘Payee Address’
- Select ‘Add Payee’
How to Schedule a Payment with Chase Bill Pay
After designating your payees, you can schedule your bill payments by following these steps:
- Sign in to the Chase Mobile App or Chase Online
- Select ‘Pay and Transfer’
- Select ‘Pay bills’
- Choose the bill you want to pay
- Enter the amount to pay and tap ‘Schedule’
- Select ‘Schedule it’
Can I Cancel Pending Bill Payments?
Yes, you can cancel any pending bill payments as long as you do it before the cutoff time on the send-on date. Once you successfully cancel a bill payment, your funds will be returned to your designated primary account the following business day.
Chase Bill Pay: Missing Features
Chase Online Bill Pay is a few features short of being a service that can truly prevent missed bill payments. One vital feature that’s missing is the automated detection of billers. Most people miss due dates due to being overwhelmed by the sheer number of bills and subscriptions. This means that manually adding all billers to the payee list is not something most people are willing to do.
Another missing feature of Chase Bill Pay is a calendar view of all the bill due dates. So you’ll have to rely on eBill reminders if you want to pay on time. Worse yet, you’ll then have to scroll through the long list of payees every time you want to pay a specific bill.
Summary
Chase Online Bill Pay is a service available to those with a Chase Checking Account. And it allows users to pay their bills using the Chase Mobile App or the Chase Website. While there is no fee to use Chase Bill Pay, it’s generally better to use a dedicated Bill Pay app instead.
This is due to Chase Bill Pay’s lack of automated biller detection and calendar view. But if you don’t need help in organizing and tracking your bills, it can be useful in terms of providing a centralized method of paying your bills online.
