We value your trust, and the safety provided by our service should reflect that.
Cushion was designed with security in mind from day one. We partnered with top-tier security vendors and hired experts to build a secure service that we can confidently present to our users.
We use bank-level security to make sure that your sensitive personal and financial information is fully encrypted and securely stored. The most sensitive information never touches Cushion’s servers and is only handled by our security partners. The rest of our data is stored securely on Amazon Web Services (AWS) which is trusted by Fortune 500 companies, banks, and some departments of the federal government.
Since you access Cushion through Facebook Messenger, please review Facebook’s security guidelines and use their one-click security diagnostic for actionable advice on how to protect yourself.
Your Facebook password is arguably the most vulnerable aspect of your account. Please make sure that you are using a strong password. As an additional layer of security, we highly encourage you to set up Two-factor authentication. Doing so takes less than a minute and makes it exponentially more difficult for a malicious person to hack your account.
If you think that you have found a security issue, please contact us immediately at security@cushion.ai. The appropriate person at Cushion will respond to you as soon as possible.
We request that you do not publicly disclose the issue until our team has had a chance to investigate and resolve it.
Please get in touch if you have specific questions or concerns: security@cushion.ai