Boeing Employees Credit Union (BECU) can charge you an overdraft fee when you don’t have enough money in your account to complete a transaction but the credit union pays for the transaction anyway. This will cause your account balance to fall into the negative, and BECU will charge you a fee for covering your transaction.
When you open a consumer account at BECU, you are automatically opted into an overdraft service that enables the credit union to cover certain types of transactions if you don’t have sufficient funds in your account when you try to make a purchase. These types of transactions include:
If you do not wish to have BECU cover these types of transactions, you must opt out of the service.
For other transactions, such as debit card purchases, BECU will only charge you an overdraft fee if you’ve opted into the optional courtesy pay service.
BECU is not obligated to cover any transactions that overdraft your account, regardless of transaction type or overdraft protection status. The decision is ultimately at the credit union’s discretion.
BECU charges $25 per item that overdraws your account.
If you overdraft your account, a number of scenarios could occur.
Overdraft fees most often occur when you are not opted into overdraft protection and the bank allows you to overdraft your account on checks, ACH transactions, person-to-person transactions, and debit purchases if you’ve opted in.
A non-sufficient funds (NSF) fee — also called a returned item fee — occurs when you make a purchase but there are not enough funds in your account to cover the transaction. Instead of covering for you, the bank will decline the transaction, or return the item unpaid. BECU charges $25 for each item that it returns unpaid.
Overdraft protection transfer fee
Overdraft protection transfer fees most often occur when you are opted into overdraft protection and the bank allows you to overdraw your account by automatically transferring funds from a qualifying linked account. The credit union allows you to link your checking account to any other BECU account to cover transactions that overdraw your account, including but not limited to savings accounts, money market accounts, and lines of credit. You may also receive an overdraft protection fee for these transfers.
BECU limits the number of overdraft fees — including both overdraft fees and NSF fees — to five on a single day.
Overdraft protection can give you peace of mind if you’d like to know that your purchases can be covered even if you don’t have sufficient funds in your account; however, there are things to consider before opting in.
Overdraft protection and optional overdraft services are not mandatory; your bank is required to ask whether or not you want to opt in. According to a study by the Consumer Financial Protection Bureau, opted-in accounts typically pay more on bank fees than accounts that aren’t opted in. It’s important that you do your research and carefully consider whether it makes sense for your financial situation before you opt in.
Remember: You can opt into or out of overdraft protection at any time.
Overdraft fees are one of the most common charges detected on Cushion customers’ accounts, but there are small actions that you can take to avoid them:
Sometimes, no matter how hard you try to avoid overdraft fees, they can feel inevitable. If you do get stuck with a fee, there are luckily ways to reclaim those funds. With Cushion’s ⚛️ Fee Genius and optional 💭 Fee Negotiation add-on we can monitor your accounts 24/7, alert you about pesky fees, predict when you’re in danger of overdrawing your account, and even automatically negotiate on your behalf if you’ve opted in.
If you choose to go the road alone, here’s how you can increase your chances of success.
Prepare your information
Name, address, bank account number, and the fees that you’d like to negotiate.
“Hello. My name is [your name], and I recently received an overdraft fee while using my card. I’m contacting you to see if you would be willing to refund this fee.”
Have your points of leverage ready
Have you been financially affected by COVID-19? Do you rarely get overdraft fees? Are you a loyal customer who has banked with BECU for an extended period of time? Do you have multiple accounts with the bank? Do you make regular deposits?
Be patient, persistent, and prepared not to get a refund every time
Kindness and patience are key and can help tremendously in negotiations. Remember that the customer service agent that you are communicating with likely didn’t write the rules on refunds.
If you’re having trouble with one agent, try contacting the credit union at a later date to speak with someone new, or ask to speak with a manager. Don’t hesitate to press the issue if you initially hear “no” — that’s what your points of leverage are for.
Unfortunately, you might lose some negotiations. Try not to get discouraged, but do try to take the necessary steps to avoid an overdraft fee in the future.
Some BECU resources that you might find helpful:
Cushion helps you waste less money, save more, and live a financially healthier life. We monitor your bank and credit card accounts 24/7, find and alert you about pesky fees, let you know which fees are negotiable, which banks are cooperative, and can even automatically negotiate on your behalf.* To date, Cushion has secured customers more than $11 million in bank and credit card fee refunds—and we’re just getting started.
*Cushion only negotiates fees with high refund odds. We cannot guarantee any negotiations, a regular frequency of negotiations, or fee refunds—your bank makes the final call.