Seeing Capio Partners pop up on your credit report can be a real headache, especially when you’re already trying to manage unpaid medical bills.
A debt collection company that specializes in hospital debts, Capio Partners can affect your credit score such that it becomes difficult to secure loans, credit cards or even a rental agreement.
Luckily for you, there are ways to remove Capio Partners from your credit records. We’ll guide you through the steps to take control of your credit and improve your financial standing.
What is Capio Partners
Before we go to the details on how to remove Capio Partners from your credit report, let’s identify them first. Capio Partners is a debt collection agency that focuses on collecting unpaid medical bills. They’ve been around since 2008, with their main office in Sherman, Texas, and another in Lawrenceville, Georgia.
They work with people all across the United States, so if you see their name on your credit report, it likely means they’re trying to recover a medical debt you haven’t paid. Here are the names of Capio Partners that may appear in your Credit Report:
- Capio Partners Collections
- Capio Collections
- Capio Partners LLC
Capio Partners Contact Information
Phone number: (903) 892-7400
Website: https://www.capiopartners.com/
Address:
- 2222 Texoma Pkwy, Ste. 150, Sherman, TX 75090
- 1745 N Brown Rd, Ste. 450, Lawrenceville, GA 30043
Why is Capio Partners Calling Me
If you’re getting calls from Capio Partners, it’s probably because they’ve taken over a medical bill that you haven’t paid. When hospitals or doctors can’t collect what’s owed, they often sell the debt to companies like Capio Partners, who then try to recover the money. Their calls are basically a way to get in touch with you about settling the debt. It’s important to take these calls seriously, as ignoring them could lead to more problems, like a negative impact on your credit score.
How to Remove Capio Partners from Your Credit Report
Getting Capio Partners off your credit report might seem daunting, but it’s definitely doable if you take the right steps. Here’s how you can go about it:
1. Ask for Debt Validation
The first thing you should do is request that Capio Partners validate the debt even if you already received letters from them. Legally, they’re required to prove that the debt is yours, provide additional proof, and that they have the authority to collect it. If they can’t provide this proof, you can ask for the debt to be removed from your credit report. You can use the Debt Validation Letter Sample we’ve provided and send it to their mailing address.
2. Dispute Any Errors
If you think Capio Partners has made a mistake with the amount they say you owe, the debt isn’t yours, or it’s already been paid, you can dispute it. Instructions for disputing the debt are usually at the bottom of the debt validation letter.
It’s also a good idea to check your credit report for any errors, as these can harm your credit score if left uncorrected. Medical debts, especially those under $500, should not appear on your credit report according to CFPB guidelines.
The Fair Credit Reporting Act (FCRA) gives you the right to access and dispute errors on your credit reports from Equifax, Experian, and TransUnion.
3. Negotiate a Pay-for-Delete Deal
If the debt is legitimate and you’re able to pay it off, consider negotiating a pay-for-delete deal with Capio Partners. This means you agree to pay the debt; in return, they remove the negative mark from your credit report.
Contact them at (903) 892-7400 and negotiate for a lower amount to be settled. Be sure to ask for this agreement in writing before you hand over any money.
4. Get Professional Help
If all of this feels overwhelming, you might want to consider reaching out to a reputable credit repair company like Credit Saint and Lexington Law. They can help you dispute the debt, negotiate with Capio Partners, and guide you through the entire process.
How Does Debt Settlement Work?
Capio Partners probably bought your debt for a fraction of what you actually owe, which means they might be willing to negotiate on the amount you need to pay to clear the account.
Debt settlement is more common than you might think. Collection agencies often agree to settle for 40% to 50% of the total debt. So, if you have an overdue medical bill of $1,000, you might be able to offer $400 to settle it. Just be ready for a bit of back-and-forth during the negotiation process.
Tips for Negotiating a Debt Settlement
- Know What You Owe. Before you start talking numbers, make sure you understand your debt inside and out – what you originally owed, any extra fees, and the total amount. The more you know, the better you can negotiate.
- Start with a Lump Sum Offer. If possible, offer a lump sum payment. Debt collectors are often willing to settle for less if you can pay a big chunk upfront. Begin by offering around 40% to 50% of what you owe, but be ready for some give and take.
- Expect to Negotiate. Negotiation is a two-way street. Don’t be surprised if there’s some back-and-forth. Stick to what you can afford, and don’t feel pressured to accept the first counteroffer.
- Get Everything in Writing. Once you’ve struck a deal, make sure you get the agreement in writing. This should include the amount you’re paying, the payment deadline, and a promise that the debt will be marked as “settled” or removed from your credit report.
- Stay Cool and Courteous. Negotiations can be stressful, but it’s important to keep your cool. Staying polite and professional can help you get a better outcome.
- Know Your Rights. Familiarize yourself with the Fair Debt Collection Practices Act. This law protects you from unfair treatment by debt collectors. Knowing your rights can give you more confidence when negotiating.
Rebuild Your Credit with Cushion Credit Builder
If Capio Partners is dragging down your credit, Cushion Credit Builder can help you turn things around. By making small, on-time payments through a virtual credit account, you can start boosting your credit score and take control of your financial future.
Cushion makes it easy to rebuild your credit and show lenders that you’re back on track. Don’t let debt collectors keep you down – get started with Cushion today and begin your journey to better credit.
Related article: What is WFDS On Your Credit Report & How to Remove It
Capio Partners Reviews
Capio Partners has a poor reputation among customers, reflected in their 1.25 star rating on the Better Business Bureau (BBB) and a similarly low rating on Google with just 1.5 stars. Over the past three years, they’ve received nearly 509 complaints on the BBB.
Many negative reviews mention rude customer service, providing false information, and failing to validate debts. Some customers even report being harassed or chased for debts that were already settled, raising concerns about possible violations of the Fair Debt Collection Practices Act (FDCPA). Here are some samples of customer feedback:
Summary
Dealing with Capio Partners on your credit report can be a real headache, but there are ways to get them removed.
- Start by asking them to validate the debt to make sure it’s legit.
- If you find any errors or if the debt isn’t yours, dispute it with the credit bureaus.
- You can also try negotiating a pay-for-delete deal, where you settle the debt for less and have it removed from your credit report.
Taking charge of your credit is important for your financial well-being. By following these steps, you can work on getting Capio Partners off your credit report and improving your score. Stay proactive, and you’ll be on your way to better credit.
