How to Cancel a Snapchat Plus Subscription & Get Your Money Back

Did you see the movie “M3gan”? The movie’s about a doll powered by AI technology that assumes human characteristics.

Designed to protect her human companion, M3gan eliminates anyone, including a dog, that it perceives as a threat.

M3gan came out in 2022. Snapchat’s My AI chatbot was launched in 2023.

Maybe Snapchat was inspired by M3gan because its My AI chatbot has been freaking out users.

Since My AI was launched, Snapchat users – including their parents – have complained of data collection and retention practices, inappropriate content, and privacy issues.

In this guide, we’ll show you how to cancel your Snapchat Plus subscription and what to do to protect your privacy after you’ve closed your account.

How to Cancel a Snapchat Plus Subscription

A Snapchat Plus subscription can only be canceled on the app store that processed your subscription.

• The App Store: Apple devices
• The Google Play Store: Android devices

Note: Snapchat automatically renews monthly. Cancel your subscription before the current billing period, or the seven-day free trial ends to avoid getting charged for another month.

You can continue to use Snapchat until the billing period ends.

How to Cancel a Snapchat Plus Subscription on an iPhone and iPad

Follow the steps below to cancel your Snapchat Plus subscription using an iPhone or iPad.

1. Open the Settings app.
2. Tap your Name.
3. Select “Subscriptions.”
4. Tap “Snapchat Plus.”
5. Tap “Cancel Subscription.”
6. Follow the prompts to confirm the cancelation of your subscription.

How to Cancel a Snapchat Plus Subscription on a Mac

Follow the steps below to cancel your Snapchat Plus subscription using a Mac.

1. Open the App Store.
2. Log into your Account.
3. Click your Name.
4. Scroll to “Account Settings.”
5. Go to “Subscriptions.”
6. Click “Manage.”
7. Click “Edit.”
8. Click “Cancel Subscription.”
9. Follow the prompts to confirm the cancelation of your subscription.

How to Cancel a Snapchat Plus Subscription on Android

Follow the steps below to cancel your Snapchat Plus subscription using Android.

1. Open the Google Play Store app.
2. Tap your Profile icon.
3. Select “Payments & Subscriptions.”
4. Tap “Subscriptions.”
5. Go to SnapChat Plus.
6. Tap “Cancel Subscription.”
7. Follow the prompts to confirm the cancelation of your subscription.

How to Cancel a Snapchat Plus Subscription on a PC

You can cancel your subscription on a PC by using a browser to access the app store.

1. Canceling Snapchat on the App Store

• Open the iTunes app.
• Go to the Menu Bar.
• Select “Account.”
• Click “View My Account.”
• Scroll to “Settings.”
• Click “Manage.”
• Go to Snapchat Plus.
• Click “Edit.”
• Click “Cancel Subscription.”
• Follow the prompts to confirm the cancelation of your subscription.

2. Canceling Snapchat on the Google Play Store

• Open the Google Play Store app.
• Log into your Account.
• Select “My Subscriptions.”
• Go to Snapchat Plus.
• Click “Manage.”
• Click “Yes” when the confirmation pop-up window appears.

What is Snapchat’s Refund Policy?

Snapchat doesn’t offer full or prorated refunds on canceled subscriptions. If you believe you’re eligible for a refund, forward your request to the app store that processed your Snapchat subscription.

How to Request a Refund from the App Store

Follow the steps below to request a refund from the App Store.

1. Go to the Report a Problem page.
2. Log into your Account.
3. Tap “I’d like to.”
4. Select “Request a Refund.”
5. Choose a reason why you want to request a refund.
6. Tap “Next.”
7. Select Snapchat Plus.
8. Tap “Submit.”

How to Request a Refund from the Google Play Store

Follow the steps below to request a refund from the Google Play Store.

1. Open the Google Play Store app.
2. Click your Profile.
3. Click “Payments & Subscriptions.”
4. Select “Budget & Order History.”
5. Click “Report a Problem.”
6. Choose a reason why you want to request a refund.
7. Complete the form; indicate you want to request a refund.
8. Click “Submit.”

What is My AI?

According to Snapchat CEO Evan Spiegler, My AI was designed to be like your Dad, Mom, brother, sister, and best friend… people you talk to daily.

You can talk to My AI, and it won’t ignore you or say, “Later, I’m still working.”

The difference between talking to Dad and My AI is that Dad doesn’t store data to “personalize your experience, including ads.”

In response to the backlash, Snapchat has published guidelines on managing My AI and clarifying how My AI uses location data.

Visit the Snapchat website, and you’ll see a page dedicated to helping parents understand the app.

Snapchat’s user base continues to grow. One year after My AI was launched, in 2023, Snapchat had 585.87 million users. In 2024, Snapchat is estimated to have 613.32 million users.

By 2028, Snapchat is projected to have 779.3 million users.

Should You Be Worried About Snapchat’s My AI?

Yes, you should be worried about Snapchat’s My AI because of its potential threats to data privacy and the well-being of its users, especially children.

Messaging apps like Snapchat are popular with children. My AI will use the birth date of the user as a reference point to compose its response.

According to research conducted by Ofcom, one-third of children aged eight to 17 years old have falsified their birthdates.

Three months after Snapchat launched My AI, a study by CloudTech 24 revealed that search for “delete snapchat” increased by 488%.

What was the cause of the outrage?

1. Data Retention Issues: Conversations with My AI aren’t automatically deleted from Snapchat’s servers. The user must manually delete them.
2. Data Collection: Snapchat has been vague on how My AI collects user data. The UK’s Information Collection Office (ICO) has asked Snapchat to explain how it collects and uses data or the app will be banned in the country.
3. Content Quality: The Washington Post reported that My AI would converse with minors about sex, drugs, and alcohol.

Parents have also raised concerns that frequent interactions would hamper the development of a child’s interpersonal skills.

Just like what happened to Cady in M3gan. 😬

Before you cancel your Snapchat Plus subscription, delete all content with My AI, and then delete your Snapchat account.

How to Delete Content Shared with My AI

Follow the steps below to delete the content you shared with My AI.

In iOS:

• Tap your
• Tap the Gear Icon to get to Settings.
• Scroll to “Privacy Controls.”
• Tap “Clear Data.”
• Tap “Clear My AI Data.”

In Android

• Tap your Profile.
• Tap the Gear Icon to get to Settings.
• Scroll to “Account Actions.”
• Tap “Clear My AI Data.”
• Tap “Confirm.”

How to Delete Your Snapchat Account

Follow the steps below to delete your Snapchat account using an iPhone or Android.

iPhone:

• Tap your
• Tap the Gear Icon to get to Settings.
• Scroll to “Account Actions.”
• Tap “Delete Account.”
• Log into your Account.
• Tap “Delete my Account.”
• Enter your
• Tap “Continue” to confirm account deletion.

Android:

• Log into your Account.
• Tap “Delete my Account.”
• Enter your
• Tap “Continue” to confirm account deletion.

Note: It takes 30 days to delete your Snapchat account.

Summary

Cancel Snapchat by logging into the app that processed your subscription. To avoid getting charged for another month, cancel your subscription before renewal.  Lastly, delete the content you shared with My AI and delete your account after canceling your subscription.