How to Cancel ReadyRefresh Account Subscription

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how to cancel readyrefresh
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Are you sick and tired of all the extra fees that your subscription service charges you? That is exactly what might be happening if you are a ReadyRefresh subscriber.

In 2020, a group of California residents took action against Nestlé Waters North America, filing a class action lawsuit. They were upset with “ReadyRefresh by Nestlé” for charging what they believed to be unfair late fees. According to the lawsuit, these fees were more than 70% of the actual service cost each month, far exceeding California’s legal limit of 1.5% monthly or 18% annually.

The residents also pointed out that Nestlé didn’t mention these fees anywhere on their website. Instead, the company claimed that subscribers should have received a written contract detailing the terms. To make matters worse, the lawsuit suggests that Nestlé knowingly hid the fact that these fees were illegal.

As a ReadyRefresh consumer, you deserve better. It might be time to reconsider your subscription and explore how to cancel ReadyRefresh subscription to avoid these unjust charges.

how to cancel readyrefresh subscription

How to Cancel ReadyRefresh Water Delivery Online

  1. Log in to https://www.readyrefresh.com/en/login
  2. Go to Manage Delivery or Account Settings
  3. Click your Ready Refresh Subscription
  4. Click Cancel Delivery or Cancel Subscription

Alternatively, you can contact ReadyRefresh’s customer service phone number at 475-337-6279, available from Monday-Friday 8 am-6 pm local time. Ask them to cancel your subscription, and ensure your account details are handy for verification purposes.

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ReadyRefresh Terms and Conditions and Refund Policy

If you have either Hydration Hero or Hydration Superhero Membership, you must know the ReadyRefresh Terms and Conditions and Refund Policy, here are some things you need to know:

Refund Policy

You can cancel via the ReadyRefresh Hotline number or the Contact Form. Upon cancellation within three business days, a full refund will be provided minus any applied rewards. No refunds will be issued after this period has passed.

Fees and Payments

There is a $20 one-time fully refundable deposit that covers 3 and 5-gallon bottles. After using free deliveries, you pay the current delivery fee for more deliveries. Special delivery dates may cost up to $20 extra. Membership fees are non-refundable except as specified. Failed payments must be promptly updated, or membership is canceled without a refund.

readyrefresh fees

Membership Term and Renewal

Memberships are for one year and auto-renew unless canceled beforehand. The company may cancel memberships anytime with a prorated refund unless due to violations.

How Can I Transfer My ReadyRefresh Account?

You can transfer your account to another person by following these steps:

Via Email

  1. Download the Change of Ownership form
  2. Print, Fill out, and Scan the form
  3. Email it to [email protected]
  4. Make sure the account holder’s signature is on the Change of Ownership form

Via Mail

  1. Download the Change of Ownership form
  2. Print, Fill out, and Mail it to:

ReadyRefresh
PO Box 30139
College Station, TX 77842

return empty bottles readyrefresh

How do I return empty bottles to ReadyRefresh?

Many customers return their empty bottles for refills. You can prepare your empty 3- and 5-gallon bottles, and ReadyRefresh will collect them during each delivery. Alternatively, you can schedule a bottle pick-up and call them at 1-800-274-5282. Certain areas may have a small deposit fee for each full water bottle received. However, your account will be credited for any bottles returned.

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Summary

Learning how to Cancel ReadyRefresh subscription is easy. You can do it via phone call or online.  Just log in to your account, navigate to ‘Account Settings’, and click ‘Cancel Subscription.’

You can also call them at 475-337-6279, available from Monday-Friday 8 am-6 pm local time.

Remember that you can request a refund within three business days of your subscription. After this period, refunds are not possible.

Last Updated on June 06, 2024
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Disclaimer: The information provided in this website is for educational purposes only and should not be considered as financial advice. Consult with a financial professional for personalized guidance regarding your specific situation.
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