After Sony jacked up the annual PlayStation Plus prices by 33% on September 2023, you wouldn’t be the first to contemplate canceling the service.
Whether you’re thinking of jumping ship to Xbox or joining the PC Master Race, the cancelation process is the same. And we’re here to guide you through it.
How to Cancel a PlayStation Plus Subscription on the Web
To cancel your PlayStation Plus subscription online, just follow these steps:
1. Sign in to the ‘PlayStation Store’
2. Click on the ‘Account Icon’ at the upper right
3. Click on ‘Subscriptions Management’
4. Click ‘Cancel Subscription’ next to PlayStation Plus.
How to Cancel a PS Plus subscription on PS5
You don’t need to hop on your computer to cancel your PS Plus subscription. You can do it using your PS5 controller by following these steps:
- Navigate to ‘Settings’
- Select ‘Users and Accounts’
- Select ‘Account’
- Select ‘Payment and Subscriptions’
- Select ‘Subscriptions’
- Select ‘PlayStation Plus’
- Select ‘Cancel Subscription’
How to cancel PlayStation Plus on PS4
To cancel your PlayStation Plus subscription on the PS4, just follow these steps:
- Select ‘PlayStation Plus’
- Select ‘Manage Membership’
- Select ‘Subscription’
- Select ‘Cancel Subscription’
How to Cancel PlayStation Plus using the PlayStation App
Here are the steps on how to cancel PlayStation Plus on the app:
- Open the ‘PlayStation App’
- Log In and Navigate to the ‘PS Store’
- Tap the ‘Hamburger Menu’ (3 lines at the top right corner)
- Go to ‘Subscriptions Management
- Turn off ‘Auto-Renewal’ next to PS Plus.
How to Cancel PlayStation Plus and Get a Refund
If you’re canceling your PlayStation Plus subscription due to the jacked-up prices, you might as well get a refund while you’re at it. Unfortunately, you can only request a refund if it’s been less than 15 days since you signed up.
The refunded amount can be prorated to show how much service has been used. As such, this adjustment may occur in your account history as two different entries:
- A full refund of the initial payment.
- A charge that’s subtracted for the length of time you have stayed.
You can explore the PS cancellation policy on the PS Store Legal Page.
How to Get a Refund
To initiate a refund, the easiest way is to contact their support directly by going to this page.
If you somehow don’t want to settle for easy mode, you can also request a refund by doing it the hard way and following these steps:
- Go to https://www.playstation.com/
- Click ‘Support’
- Click ‘Store‘
- Go to ‘Refunds’
- Select ‘Requesting a PS Store Refund’
- Toggle ‘Refund for subscriptions’
- Click ‘Request Refund’
- Click on ‘Contact Playstation Support’
Can You Still Play Free-to-Play Online Games if You Cancel PS Plus?
Yes, you can still play free-to-play online games like Fortnite, Rocket League, and Overwatch, even if you cancel your PlayStation Plus subscription. You do lose access to most paid online games (except for Final Fantasy XIV for some reason). And, of course, you’ll need to say goodbye to your claimed Monthly Games.
Related article: How to Cancel Your Twitch Subscription
Summary
Canceling your PlayStation Plus subscription can be done easily through multiple methods, including via the PlayStation Store website, your PS5 or PS4 console, or the PlayStation app. To cancel it through their website, just log in and go to ‘Subscription Management‘ and click ‘Cancel Subscription‘.
For those seeking a refund, you may be eligible if you cancel within 15 days of signing up. Refunds are prorated based on usage, and the process can be initiated through PlayStation support. While canceling your subscription may limit access to certain features, you can still enjoy free-to-play games without the membership.
