You’ll have 11 more months of Christmas with a Birchbox subscription 🎄. You know what’s inside the box – beauty products. The fun is in the unboxing!
Will it be Nature Lab TOKYO, Oribe, and COOLA? Or Bondi Sands, Sunday Riley, and Amika?
Birchbox was rated “Great” at Trustpilot receiving 4.1 out of five stars from 1,027 reviews. 52% of the reviewers gave Birchbox five out of five stars.
However, 19% gave Birchbox only one star.
Among the common complaints reported by subscribers include:
- Products arrived in damaged condition
- The box was delivered to the wrong address
- Poor quality products caused skin breakouts
- Subscriber didn’t receive the box
- Poor customer service
If you’re nodding your head in agreement with these complaints, then learn how to cancel your Birchbox subscription.
How to Cancel Your Birchbox SubscriptionÂ
There are four ways to cancel your Birchbox subscription.
- Website
- Email: [email protected]
- Snail Mail
28 E 28th Street
11th Floor, New York
NY 10016, United States
💡 Pro Tip: Cancel your subscription before it’s automatically renewed to avoid getting charged additional fees.
How to Cancel Your Birchbox Subscription on the Website
The fastest way to cancel your Birchbox subscription is to go to the website.
- Log into your Account.
- Go to “Account Settings.”
- Select “Manage Subscriptions.”
- Click “Cancel my Subscription.”
💡 Note: Birchbox doesn’t give refunds on canceled subscriptions.
How to Cancel Your Birchbox Subscription by Email
Prepare an email to [email protected] with the subject line: “Cancelation.”
1. Include the following information:
- Full name
- Birchbox account number
- Home address
- Email address
- Mobile number
- If you’re paying by credit card, it’s last four digits.
2. Inform Birchbox that you want to cancel your subscription. Provide a reason for canceling.
3. Request Birchbox to send an email confirming the cancelation of your subscription.
How to Cancel Your Birchbox Subscription by Certified Mail
Prepare a letter to Birchbox at the following address:
28 E 28th Street
11th Floor, New York
NY 10016, United States
1. The subject line of the letter is “Cancelation.”
2. Include the following information:
- Full name
- Birchbox account number
- Home address
- Email address
- Mobile number
- If you’re paying by credit card, it’s last four digits.
3. Inform Birchbox that you want to cancel your subscription. Provide a reason for canceling.
4. Request Birchbox to confirm via email if your subscription has been canceled.
💡Pro Tip: Use certified mail to send your cancelation letter. Certified mail is faster and you’ll know if Birchbox has received your letter.
What to Do if Birchbox Hasn’t Responded to Your Cancelation Request
If you haven’t received a response from Birchbox within one week of sending your cancelation request, do a follow-up. ⏳
1. Send an email to [email protected] with the subject line “Cancelation Status.”
- Inform Birchbox that you’re following up with your cancelation request.
- Attach a copy of your first email with the subject line “Cancelation.”
- Highlight the date of the email.
2. Try to contact Birchbox customer service through their social media pages:
Access their messenger service. Inform them that you’re following up on your cancelation request. Attach a copy of your email or the receipt for certified mail.
It’s important to take an active approach to canceling your subscription. You must confirm that your subscription has been canceled or your credit card might get charged for another month.👍
What is Birchbox’s Cancelation Policy?
You can cancel your Birchbox subscription anytime.
When you sign up for a subscription, you’re authorizing Birchbox to charge your credit card the subscription cost every month automatically.
Thus, to avoid getting charged another month’s fees, cancel your subscription before the current billing period ends.
All subscription payments to Birchbox are non-refundable.
What is Birchbox?
Birchbox is a subscription service where members receive a personalized selection of five beauty products monthly. The box features products for skincare, makeup, and wellness.
Birchbox curates products from the following brands:
- Beauty Protector
- Davines
- LOC Love of Color
- NatureLab TOKYO
- Oribe
- Sunday Riley
- Amika
- Amerika’s-Embryolisse
- Clark’s Botanicals
- Estee Lauder
- Bondi Sands
- COOLA
There are four subscription packages to choose from:
- Monthly Subscription
- Prepaid Subscriptions: 3, 6, or 12 months.
- Prepaid Subscriptions (w/committment):Â 3, 6, or 12 months
- Gift Subscriptions
Of the subscription packages, only Gift Subscriptions can’t be canceled because they won’t be automatically renewed once the subscription period ends.
A Brief History of Birchbox
Birchbox was founded by Katie Beauchamp and Hayley Bana in 2010. The idea behind Birchbox was to provide subscribers with small samples of beauty products they might be interested in. If the subscriber likes the product, they can order the full-sized bottle.
Unpredictable consumer behavior and increased competition affected Birchbox’s sales.
Contrary to what Beauchamp and Bana expected, once subscribers tried the products, they discontinued the subscription and bought from standalone retailers. 🤔
Also, the subscription box model was easy to duplicate.
Soon, other retailers like Sephora and Ulta offered subscription boxes. Ipsy used influencer marketing to drive the brands featured in its subscription box.
In 2021, Ipsy had three million subscribers.
Birchbox? 300,000 plus.
Beauchamp and Bana sold Birchbox to FemTecHealth in 2021.
Summary
Cancel your subscription online by logging into your Account, navigating to “Manage Subscriptions,” and clicking “Cancel my subscription.”
You can also email a cancelation request to [email protected] or send it via certified mail to 28 E 28th Street, 11th Floor, New York, NY 10016, United States.
Canceling subscriptions you’re no longer interested in is a smart idea. You get to save more money which helps you pay off the bills that matter.
Manage your subscriptions with Cushion. Find out how many of your recurring monthly bills are subscriptions you no longer use. You’ll be surprised how easy it is to pay your bills on time by removing unnecessary expenses like your Birchbox subscription.
💡 Note: Cushion scored “Excellent” on Trustpilot, receiving 4.8 out of five stars from 3,075 reviews.
Related Article: How to Cancel Your Stitch Fix Order
